Chap 1 Foundations of human communication Flashcards

1
Q

Define communication

A

Process of acting on info. Thinking or doing something in response to the action or the words as you understand it. Making sense of intuitions, feelings, and emotions . Interpreting through senses

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2
Q

Why is com an important course of study ?

A

It’s the fundamental aspect of being human. It’s a basic life skill in which people spend 80-90% of their waking moments communicating.

  • it improves employability
  • improves relationships
  • improves health
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3
Q

3 criteria used to determine if comm is competent

A

1) message is understood as the communicator intended it to be understood
2) message achieves communicators intended effect
3) ethical- enhances honesty,integrity, respect for self and others

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4
Q

Comm as action

A

It’s linear, with meaning . Sent or transferred from source to receiver

S—–> R

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5
Q

Comm as interaction

A

Comm occurs as the receiver of the message responds through feedback . Linear sequence of actions and reactions.

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6
Q

Comm as a transaction

A

Interactive comm . Sharing of ideas and feelings.

S R

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7
Q

Feedback

A

Info about a message that can be used to modify/ alter a message

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8
Q

Interpreting is not the same as….U

A

Understanding

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9
Q

Name an ex of impersonal comm

A

Asking a server for water

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10
Q

5 characteristics of comm

A

1) comm is contextually bound
2) emphasizes content relational dimensions
3) unreatable
4) irreversible
5) inescapable

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11
Q

5 fundamental principles of comm

A

1) be aware of ur comm
2) effectively use & interpret verbal messages
3) effectively use nonverbal messages
4) listen& respond to others thoughtfully
5) appropriately adapt messages to others

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12
Q

Comm in interpersonal contexts

A

Mutually influence each other to manage relationship

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13
Q

Group comm

A

A collection of people who have a common goal, feel a sense of belonging to the group, and influence each other.

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14
Q

Presentational comm

A

Comm that occurs when a speaker addresses a gathering of people in order to inform persuading or entertain them

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15
Q

Encode

A

Put thoughts / feelings into a form

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16
Q

Decode

A

Interpret