Change Management Flashcards

1
Q

Change management

A

Systematic approach to dealing with change, both from the perspective of an organization and on the individual level

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2
Q

Change Management Parts (3)

A
  1. Adapt to the change (be productive)
  2. controlling change
  3. effecting change (present additional options)
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3
Q

Responses to change

A
  • Resistance
  • Exploration
  • Acceptance
  • Denial
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4
Q

Locus of control

A

A way to assess individual reaction to change and how much power one has over life events

  • external: belief that events in one’s life occurs regardless of their own efforts (good/bad luck)
  • internal: belief that events in one’s life is largely up to oneself (everything happens for a reason)
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5
Q

What can you do about change?

A
  • be a problem solver
  • add value
  • be responsible for own motivation and morale
  • keep an open mind and use change to your benefit
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