Change Management Flashcards
What is Change Management (ADIE)
organizational conflict and politics caused by the way the organization operates, STRATEGY AND STRUCTURE. favoring some groups over others
ACCESS NEED FOR CHANGE
RECOGNIZING AND IDENTIFYING SOURCE OF PROBLEM
organizational learning increases ability to understand need for change
problems may be in or out of organization.
future oriented
DECIDING ON A CHANGE TO MAKE
DECISIONS AND PLANNING.
planning for potential obstacles
culture can facilitate or obstruct change in all levels of organization
entrepreneur more flexible easier to change
traditional, hierarchy, more difficult
use of communication and participation in planning for change can reduce resistance
IMPLEMENT OF CHANGE
should it be top down or bottom up?
top down: quick driven by managers
bottom up: gradual, works with non managerial levels, less resistance, greater participation
EVALUATE CHANGE
compare prechange with post change, use of benchmarking
implementation feedback: short term
evaluation feedback: long term