Change Management

Question 1

What is Change Management (ADIE)

Answer 1

organizational conflict and politics caused by the way the organization operates, STRATEGY AND STRUCTURE. favoring some groups over others

Question 2

ACCESS NEED FOR CHANGE

Answer 2

RECOGNIZING AND IDENTIFYING SOURCE OF PROBLEM

organizational learning increases ability to understand need for change

problems may be in or out of organization.

future oriented

Question 3

DECIDING ON A CHANGE TO MAKE

Answer 3

DECISIONS AND PLANNING.

planning for potential obstacles
culture can facilitate or obstruct change in all levels of organization

entrepreneur more flexible easier to change
traditional, hierarchy, more difficult

use of communication and participation in planning for change can reduce resistance

Question 4

IMPLEMENT OF CHANGE

Answer 4

should it be top down or bottom up?
top down: quick driven by managers
bottom up: gradual, works with non managerial levels, less resistance, greater participation

Question 5

EVALUATE CHANGE

Answer 5

compare prechange with post change, use of benchmarking

implementation feedback: short term
evaluation feedback: long term