Change Management Flashcards

1
Q

What is Change Management (ADIE)

A

organizational conflict and politics caused by the way the organization operates, STRATEGY AND STRUCTURE. favoring some groups over others

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2
Q

ACCESS NEED FOR CHANGE

A

RECOGNIZING AND IDENTIFYING SOURCE OF PROBLEM

organizational learning increases ability to understand need for change

problems may be in or out of organization.

future oriented

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3
Q

DECIDING ON A CHANGE TO MAKE

A

DECISIONS AND PLANNING.

planning for potential obstacles
culture can facilitate or obstruct change in all levels of organization

entrepreneur more flexible easier to change
traditional, hierarchy, more difficult

use of communication and participation in planning for change can reduce resistance

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4
Q

IMPLEMENT OF CHANGE

A

should it be top down or bottom up?
top down: quick driven by managers
bottom up: gradual, works with non managerial levels, less resistance, greater participation

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5
Q

EVALUATE CHANGE

A

compare prechange with post change, use of benchmarking

implementation feedback: short term
evaluation feedback: long term

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