1: What is Management? Flashcards
What is Management?
the PLOC of human and other resources to achieve organizational goals EFFECTIVELY AND EFFICENCLY
Planning
process for IDENTIFYING + SELECTING appropriate goals and actions for organization to pursue
Organizing
process for RESTRUCTURING working relationships to help employees WORK TOGETHER more efficently and effectively
Leading
articulating a CLEAR VISION to follow and ENERGIZING and ENABLING employees to understand the PART THEY PLAY in achieving organizational goals
Controlling
EVALUATING how well organization is achieving goals and MAINTAINING OR IMPROVING performance
Organizational Performance
the measure of how EFFICIENT AND EFFECTIVE managers use organizational resources to achieve goals and satisfy customers
Efficiency
the measure of how well organization is using resources to achieve goals
Effectiveness
the measure of the APPROPRIATENESS of goals are and DEGREE of ACHIEVEMENT