1: What is Management? Flashcards

1
Q

What is Management?

A

the PLOC of human and other resources to achieve organizational goals EFFECTIVELY AND EFFICENCLY

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2
Q

Planning

A

process for IDENTIFYING + SELECTING appropriate goals and actions for organization to pursue

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3
Q

Organizing

A

process for RESTRUCTURING working relationships to help employees WORK TOGETHER more efficently and effectively

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4
Q

Leading

A

articulating a CLEAR VISION to follow and ENERGIZING and ENABLING employees to understand the PART THEY PLAY in achieving organizational goals

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5
Q

Controlling

A

EVALUATING how well organization is achieving goals and MAINTAINING OR IMPROVING performance

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6
Q

Organizational Performance

A

the measure of how EFFICIENT AND EFFECTIVE managers use organizational resources to achieve goals and satisfy customers

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7
Q

Efficiency

A

the measure of how well organization is using resources to achieve goals

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8
Q

Effectiveness

A

the measure of the APPROPRIATENESS of goals are and DEGREE of ACHIEVEMENT

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