Change Flashcards
1
Q
Causes of Change
A
Environment
Technology
Objectives
Finance
Innovation
Skill levels
Competition
Globalisation
2
Q
Change management
A
Approach of oversea a transitional stage within a business
3
Q
Lewins 3 step change management
A
Unfreeze - identifies what needs to be changed
Change/transition - communicate
Freeze/Re-freeze - anchor the change
4
Q
McKinsey 7-S Model
A
Strategy
Structure
System
Style
Staff
Skills
Shared values
5
Q
Kotter 8 Step Change model
A
Increase urgency
Build the team for change
Have a vision
Communicate
6
Q
Barriers to change
A
ineffective change communication
lack of organisation
strategic shortcomings
7
Q
Internal causes of change
A
low performance
low satisfaction
