Challenging Patients Flashcards

1
Q

What are seed resistances?

A

Things that are shown to you by the patient but may be covering for the underlying deeper issue, which is the core pain/process. When you can decipher the seed resistance, you can understand the patient much better.

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2
Q

What are the 3 ways of dealing with seed resistances?

A
  • content discussion (deal w/ actual question directly and remain focused on situation at hand)
  • process discussion (comment/ask about underlying emotion or frustration)
  • side-stepping (find a less threatening topic and go there at least temporarily if an interaction is too emotion-filled)
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3
Q

What are the 3 golden rules of effective interviewing and alliance building?

A
  • listen
  • remember
  • connect
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