CH9- HR Flashcards
HRM?
The way we manage training, developing, recruiting people that work in a company
Recruitment?
Finding people to work within your company (who? Where?)
Training and developement?
Making sure people have the tools necessary to do a job(training)
Focus on overall growth (development)
Harassment?
Sexual, physical, mental
Why is HR important?
support function in a business
We want committed staff and them to stay in our company (it’s cheaper to keep a staff member that acquiring a new one)
Challenges in HR
Multigenerational workforce
Women and other diversities in workforce
Work-life balance
Layoffs and outsourcing
Multigenerational workforce
different generation have different values, which can
turn into conflict
Women+ other diversities in the workforce
salary of women vs men in similarly job
Glass ceiling phenomenon, women and other minorities can’t have a higher hierarchy in a company.
Work-life balance
activity outside of work, becomes more and more important for new generations.
Things like gyms are offered by some companies.
We are constantly connected to our jobs (phone…), making personal life important
Layoffs and outsourcing
downsizing a company(not able to afford or too costly)
HR process
Planning
Staffing
Developing
Evaluating compensating
Hr process planning
Evaluating human resource needs (staffing, shortage) + job analysis
Hr process staffing
Who to hire/recruit + training
Hr process developing
Figure out if ppl have the skill to do their job
HR process evaluating
Doing job they are supposed to do
Compensating
Reward
It’s more than a salary—> health benefits
Job analysis ? Which process?
Planning
detailed study of the duties of a specific job and the required qualification: job description and job specification
Job description
Duties of the job
Working conditions
Tools and materials needed
Job specification
Skills, abilities and credentials needed to do the job
HR process recruitment
Finding people to do a specific job in a company
What are the two types of recruitment + def
Internal recruitment : people that are already in the company(promotion, lateral move—> gives growth)
External recruitment: people outside the company (websites)
Advantages of external and internal recruiting
Internal: less time to adapt to the environment
External: large candidate pool
Disadvantages of external and internal recruitment
Internal: downsize another division, you are limited to only people in your company
External: takes time to adapt, you might choose the wrong person
HR process selection and training
Application(resume/application from)
Interviews (Q&A)
Testing (skill, personality)
Reference/background (checking for truth)
Training and development
a set of activities that provides the opportunity to acquire and improve job related skills. Making sure people have the skill necessary
Orientation
Introduction staff to company and culture
- on the job and off the job trading
On the job training advantages & disadvantages
learning while working on the job (being productive)
+: faster adaptation, training with real experience (higher transfer knowledge)
-: mistakes made, taking the time of another employee (that person is less productive because they also need to train you),
if the person that you shadow does things incorrectly so are you
Off the job training , adv & disadv
learning away from normal job setting (classroom, videos…)
+: training is stronger, structure, standardize everyone has the same training
-: no productivity, hard transfer of knowledge
Performance appraisal
feedback process to determine whether job expectations were met (normally once a year).
Types of appraisals
Scale system (scale 1-5)
Critical incident technique (scale + reason why)
Multi person comparaison (compares person to person bad for strong workforces)
360 degree appraisal (evaluation all around with people you work with)
Common performance appraisal mistakes
Focusing on negatives only
Infrequency of appraisal
Gut feeling instead of evidence
Focusing just on recent work
What is compensation
Reward from working at the company
Basic compensation
Wages, salaries
Combination of pay and benefits
Types of compensations for pay for performance
Bonuses
Profit sharing
Stock options commission
Benefits
What are the two main legal issues
Equal employment opportunities: protection from un fair or inappropriate discrimation
Harassment: quid pro quo, hostile work environment
