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Fund To Business > CH8-Motivation > Flashcards

CH8-Motivation Flashcards

1
Q

Managerial process

A

Making sure people are efficient and effective

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2
Q

Planning

A

Setting goals and objective to manage people

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3
Q

Organizing

A

Figure out resources needed to achieve goal and how to organize the resources effectively and efficiently.

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4
Q

Leading

A

Getting people to engage to achieve the goal, how to make them motivated

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5
Q

Controlling

A

Ensure that the goal has been met. If we can’t achieve the goal we go back to the planning process

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6
Q

Upper management

A

Responsible for overall performance of the firm, how to achieve the overall goals + identifying problems, organizing direction of the company

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7
Q

Example of upper management

A

CEO, Senior Vice President …

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8
Q

Middle management

A

Responsible for implementing decisions of top managers, in charge of their department, their segment in the business

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9
Q

Example of middle management

A

Director of finance, director of management

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10
Q

First line management

A

Responsible for supervising employees, responsible for day to day activity of a business

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11
Q

Example of first line management

A

Payroll, assistant manager, manager

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12
Q

What is conceptual skills?

A

Ability to think analytically and achieve integrative problem solving (big picture)

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13
Q

What are human skills?

A

Ability to work well in cooperation with other persons (connect)

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14
Q

What is technical skills?

A

Ability to apply expertise and perform a special task with proficiency (apply expertise)

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15
Q

Managerial skill of lower-level-managers

A
  1. Technical skills
  2. human skills
  3. Conceptual skills
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16
Q

Managerial skills middle-level-managers

A

Conceptual=human=technical

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17
Q

Managerial skills top-level-managers

A
  1. Conceptual
  2. human skills
  3. Technical
18
Q

What are the three organizational structures?

A

Functional, matrix, team

19
Q

What is afunctional organization?

A

Work according to your speciality

20
Q

What are matrix organization?

A

Working on a project and for a function group

21
Q

What are team organization?

A

Bringing people with different expertise together

22
Q

Centralized vs decentralized organization

A

Centralized: decision made by top management
Decentralized: decision made by all stage of management

23
Q

Span of control: wide vs narrow

A

Wide: more people you manage
Narrow: less people you manage

24
Q

Tall vs flat organization

A

Tall: many layers of the business to the hierarchy
Flat: fewer layers

25
Q

Intrinsic motivation

A

Within a person: sense of purpose

At work: stems from the direct relationship between worker and task, usually self-applied

26
Q

Extrinsic motivation

A

Environment (pay, liking people fringe benefits)

At work: stems from the work environment external to the task, usually applied by others

27
Q

Maslow’s hierarchy of needs

A

Once a need is satisfied, it cannot be used for motivation anymore

28
Q

What is self fulfilling prophecy?

A

Hoed you treat your workers=how they are going to act

29
Q

What are the cognitive steps in vroom’s expectancy theory?

A

Effort leads to a desired performance which leads to a desired outcome

30
Q

What is equity theory?

A

Where you stand compared to others, if you provide the same level of job you should have the same salary

31
Q

What happens if there is an inequity?

A

A person might quit or workless

32
Q

What are leaders?

A

Individuals who influence provide guidance and tools in order for individuals to attain a collective goal

33
Q

What are the three types of leadership?

A

Autocratic, free-rein, democratic

34
Q

What is an autocratic leadership?

A

Leader is making all the decisions and tell people what to do.

35
Q

What is a free-rein leadership?

A

Leader set the objectives and let others decide how o achieve them

36
Q

Democratic leadership?

A

Leader shares powers with the followers. Decision and ideas comes from different levels in the workforce

37
Q

What is formal leadership?

A

Holds a position of authority within the organization (based on position)
They are expected to influence otheres

38
Q

What is informal leadership?

A

Without a formal position of authority within the organization (ex: a coworker that knows a lot of a company and are natural leaders)

They emerge to occupy leadership roles

39
Q

What is transformational leadership?

A

Providing a new vision to bring organizations, commitment

40
Q

What are the characteristics of a transformational leadership?

A

Intellectual stimulation
Individualized consideration(think of each individual person than a whole group)
Inspirational motivation
Charisma

Fund To Business (12 decks)

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