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MGMT > CH8 - LEADING > Flashcards

CH8 - LEADING Flashcards

1
Q

involves influencing others to engage in the work behaviors necessary to reach organization goals

A

Leading

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2
Q

while ____ refers to the function, _____ refers to the process

A

leading, leadership

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3
Q

Bases of power

A
  1. legitimate power
  2. reward power
  3. coercive power
  4. referent power
  5. expert power
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4
Q

a person who occupies a higher position power over persons in lower positions within the organization

A

legitimate power

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5
Q

when a person has the ability to give rewards to anybody who follows orders or requests

A

reward power

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6
Q

refer to money or other tangible benefits like cars, house and lot

A

material rewards

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7
Q

rewards consist of recognition, praises, etc

A

psychic rewards

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8
Q

when a person compels another to comply with orders through threats or punishment

A

coercive power

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9
Q

when a person can get compliance from another because the latter would want to be identified with the former

A

referent power

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10
Q

provide specialized information regarding specific lines of expertise

A

expert power

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11
Q

the process of influencing and supporting others to work enthusiastically toward achieving objectives

A

leadership

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12
Q

Traits of Effective Leaders

A
  1. personal drive
  2. desire to lead
  3. personal integrity
  4. self confidence
  5. analytical ability or judgment
  6. knowledge of company
  7. charisma
  8. creativity
  9. flexibility
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13
Q

willing to accept responsibility, possess vigor, initiative, persistence, and health

A

personal drive

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14
Q

some aren’t qualified because they lack:

A

desire to lead

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15
Q

A person who is well-regarded by others as one who has integrity posses one trait of a leader

A

personal integrity

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16
Q

activities of leaders require moves that will produce the needed outputs

A

self-confidence

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17
Q

a leader with sufficient skill to determine the root cause of the problem

A

analytical ability

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18
Q

A leader is well informed about the company

A

knowledge of the company, industry, or technology

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19
Q

when a person has sufficient personal magnetism that leads people to follow directives

A

charisma

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20
Q

the ability to combine existing data, experience, and preconditions from various sources in such a way that results…

A

creativity

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21
Q

people differ in the way they do their work, one will adapt a different method

A

flexibility

22
Q

Leadership skills

A
  1. technical skills
  2. human skills
  3. conceptual skills
23
Q

specialized knowledge needed to perform a job

A

technical skills

24
Q

ability of a leader to deal with people, both inside and outside the organization

A

human skills

25
Q

the ability to think in abstract terms, to see how parts fit together to form the whole

A

conceptual skills

26
Q

Behavioral approaches to leadership styles

A
  1. accdg to the ways leaders approach people to motivate them
  2. accdg to the way the leader uses power
  3. accdg to the leader’s orientation toward task and people
27
Q

two ways leaders approach people

A
  1. positive leadership
  2. negative leadership
28
Q

leader’s approach emphasizes rewards

A

positive leadership

29
Q

punishment is emphasized by the leader

A

negative leadership

30
Q

Ways leader uses power

A
  1. autocratic
  2. participative
  3. free-rein
31
Q

leaders who make decisions themselves, without consulting subordinates

A

autocratic leaders

32
Q

when a leader openly invites his subordinates to participate or share in decisions

A

participative leader

33
Q

leaders who set objectives and allow employees or subordinates relative freedom

A

free-rein leaders

34
Q

leaders orientation toward tasks and people

A
  1. employee orientation
  2. task orientation
35
Q

leader considers employees as human beings of intrinsic importance

A

employee orientation

36
Q

leader places stress on production and technical aspects and views employees as means of finishing job

A

task orientation

37
Q

leadership is effective when the leader’s style is appropriate to the situation

A

Fiedler’s Contingency Model

38
Q

Situational characteristics is determined by:

A
  1. relations between leaders and followers
  2. structure of the task
  3. power inherent to the leader’s position
39
Q

most important factor affecting the selection of a leader’s style is the development level of subordinate

A

Hersey and Blanchard Situational Leadership Model

40
Q

Maturity components

A
  1. job skills and knowledge
  2. psychological maturity
41
Q

Blanchard leadership styles

A
  1. Directing
  2. Coaching
  3. Supporting
  4. Delegating
42
Q

for people who lack competence but enthusiastic and committed

A

directing

43
Q

for people who have competence but lack commitment

A

coaching

44
Q

for people who have competence but lack of confidence or motivation

A

supporting

45
Q

for people who have both competence and commitment

A

delegating

46
Q

Path-goal leadership styles

A
  1. Directive leadership
  2. Supportive leadership
  3. Participative leadership
  4. Achievement-oriented leadership
47
Q

where the leader focuses on clear task assignments

A

directive leadership

48
Q

where subordinates are treated as equals

A

supportive leadership

49
Q

where the leader consults with subordinates to seek suggestions

A

participative leadership

50
Q

where the leader set challenging goals, emphasize excellence

A

achievement-oriented leadership

MGMT (3 decks)

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