ch7 vocab Flashcards
Adaptive leadership
a practical leadership framework that helps people and healthcare organizations adapt and thrive in challenging environments
Information governance
an organization-wide framework for managing information throughout its lifecycle and for supporting the organization’s strategy, operations, regulatory, legal, risk, and environments requirements
Medical errors
an act of omission or commission in the planning or execution that contributes in or could contribute to an unintended result.
Quality and safety
key components of patients delivery systems for hospitals
Quality measure
tools that help quantify healthcare processes, outcomes, patient perceptions, and organizational structure and/or systems that are associated with the ability to provide high-quality health care and/or that relate to one or more quality goals for health care