Ch.7 Quiz Flashcards
1
Q
The three forms of power
A
- Dominance - power over someone
- Prevention - stopping power from being asserted
- Empowerment - cooperative power
2
Q
Four steps to assertiveness - sending “i” message
A
- Describe needs
- Express thoughts and feelings
- Specify the action/behavior desired
- Identify the consequences
3
Q
Power resources
A
- Information
- Expertise
- Legitimate authority
- Reward and punishment
- Personal qualities (charisma)
4
Q
Principle of least interest
A
those who care less in a relationship have the most power
5
Q
Nonverbal indicators of power
A
silence clothing touch eye contact space
6
Q
Problems with power imbalance (relationship violence)
A
Situational Couple Violence - both partners commit equal amounts of direct aggression
Intimate Terrorism - most extreme form of violence, a attempt to take complete control
7
Q
Powerful VS powerless language
A
Powerful - direct, declarative, fluent
Powerless - excessive politeness, hesitation, hedges, tag questions
8
Q
Quid quo pro VS hostile environment harassment
A
Quid quo pro - “this for that”
Hostile environmental - making the workplace uncomfortable by insulting/ridiculing sexually and unwanted touching
