Ch7 Chat Flashcards
Who uses lie detection techniques, and why are they important?
Used by police, security experts, managers, and anyone in daily life to avoid being a victim of fraud or deception.
What is the main warning about learning lie detection?
Learning these techniques may hurt when it becomes clear someone is lying to you.
What are the main categories of deception signs?
- Body Language. 2. Emotional Gestures & Contradictions. 3. Interactions and Reactions. 4. Verbal Context and Content. 5. Other Signs of a Lie.
What are common body language signs of lying?
- Limited and stiff physical expressions. 2. Avoiding eye contact. 3. Touching face, throat, or mouth; scratching nose or ear.
What emotional signs reveal deception?
- Delayed, prolonged, or sudden stopping of emotions. 2. Timing mismatch between words and gestures. 3. Facial expressions limited to mouth movements.
How do interactions reveal lies?
- Guilty people become defensive; innocent people go on the offensive. 2. Liars avoid facing the questioner. 3. Liars place objects between themselves and the other person.
What are verbal clues of lying?
- Repeating the questioner’s words. 2. Avoiding contractions (e.g., ‘I did not’ vs. ‘I didn’t’). 3. Adding unnecessary details. 4. Speaking monotonously or omitting pronouns.
What other behaviors indicate lying?
- Quickly agreeing to a subject change. 2. Guilty individuals prefer avoiding previous topics.
What is the SOLER technique in communication?
- S - Sit squarely. 2. O - Open posture. 3. L - Lean slightly toward the patient. 4. E - Maintain eye contact. 5. R - Relax.
What are the key skills for delivering a strong oral presentation?
- Selecting and organizing information. 2. Projecting confidence and enthusiasm. 3. Using audio-visuals effectively. 4. Responding to the audience with active listening.
What are the criteria for answering questions effectively?
- Analyze the question. 2. Select relevant information. 3. Think critically and analytically. 4. Present logical arguments.
What are the key steps in planning a presentation?
- Know your content and promotional inputs. 2. Practice with visual aids and check conditions. 3. Plan the setting (indoors, outdoors, standing, or sitting).
What should you focus on during a presentation delivery?
- Knowledge of the subject. 2. Proper use of visual aids and props. 3. Attention to body language and posture.
How should you manage your appearance for a presentation?
- Dress and groom appropriately for your audience. 2. Practice your speech while paying attention to posture.
What are the guidelines for using visual aids effectively?
- Ensure they are clear and easy to understand. 2. Keep them in good condition. 3. Make them visible and engaging for the audience.
What are the main components of a presentation?
- Opening: Grab attention and create interest. 2. Benefits: Highlight advantages. 3. Demonstrate: Show key points. 4. Feedback: Engage the audience. 5. Closing: Summarize and end on a strong note.
