CH5- MARKET RESEARCH Flashcards
MARKET RESEARCH
The systematic and objective collection, analysis and evaluation of information that is intended to assist the marketing process.
MARKETING
The management process through which goods and services move from concept to the customer. Considering the coordination of the marketing mix.
PURPOSE OF MARKET RESEARCH
Descriptive, explanatory, predictive and exploratory reasons.
DESCRIPTIVE REASONS
What?
EXPLANATORY REASONS
Why?
PREDICTIVE REASONS
Foreseeable future?
EXPLORATORY REASONS
?
PRIMARY RESEARCH
Collection of info 1st hand for a specific purpose
BENEFITS OF PRIMARY RESEARCH
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OBSERVATIONS
Method used whereby the researcher stands back and watches how the market responds to certain products and their behaviour towards the
FOCUS GROUPS
A small group ….
SURVEYS
Takes two forms which is either questionnaire or **? And is used to obtain either qualitative or quantitative data about the target market
PERSONAL INTERVIEWS
What it says on the tin
POSTAL SURVEYS
Door to door, postman delivers it and you don’t respond, it ends up in the recycle bin
TEST MARKETING
Prototype used to see the response of the business’s target market to the product and can identify some elements of the marketing mix which identifies things such as the strategic pricing, where to place the product etc