CH5- MARKET RESEARCH Flashcards

0
Q

MARKET RESEARCH

A

The systematic and objective collection, analysis and evaluation of information that is intended to assist the marketing process.

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1
Q

MARKETING

A

The management process through which goods and services move from concept to the customer. Considering the coordination of the marketing mix.

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2
Q

PURPOSE OF MARKET RESEARCH

A

Descriptive, explanatory, predictive and exploratory reasons.

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3
Q

DESCRIPTIVE REASONS

A

What?

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4
Q

EXPLANATORY REASONS

A

Why?

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5
Q

PREDICTIVE REASONS

A

Foreseeable future?

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6
Q

EXPLORATORY REASONS

A

?

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7
Q

PRIMARY RESEARCH

A

Collection of info 1st hand for a specific purpose

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8
Q

BENEFITS OF PRIMARY RESEARCH

A



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9
Q

OBSERVATIONS

A

Method used whereby the researcher stands back and watches how the market responds to certain products and their behaviour towards the

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10
Q

FOCUS GROUPS

A

A small group ….

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11
Q

SURVEYS

A

Takes two forms which is either questionnaire or **? And is used to obtain either qualitative or quantitative data about the target market

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12
Q

PERSONAL INTERVIEWS

A

What it says on the tin

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13
Q

POSTAL SURVEYS

A

Door to door, postman delivers it and you don’t respond, it ends up in the recycle bin

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14
Q

TEST MARKETING

A

Prototype used to see the response of the business’s target market to the product and can identify some elements of the marketing mix which identifies things such as the strategic pricing, where to place the product etc

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15
Q

SECONDARY RESEARCH

A

The use of info that has already been collected for a different purpose.

16
Q

TYPES OF SECONDARY RESEARCH

A

• statistical data

17
Q

BENEFITS OF SECONDARY RESEARCH

A
  • time efficient ( time being one of the most valuable intangible asset to a business)
  • convenience
  • knowing your competitors
18
Q

QUALITATIVE RESEARCH

A

Subjective opinions that allows the researcher to know “why” someone would/ would not buy the product and gives a more in depth answer

19
Q

QUANTITATIVE RESEARCH

A

Statistical/numerical info which allows the business to easily identify how ‘many’ would buy the product

20
Q

BENEFITS OF QUALITATIVE RESEARCH

A

21
Q

DRAWBACKS OF QUALITATIVE RESEARCH

A

22
Q

BENEFITS OF QUANTITATIVE RESEARCH

A

23
Q

DRAWBACKS OF QUANTITATIVE RESEARCH

A

24
Q

SAMPLE

A

A group of respondents picked through a certain selection process to represent the target market.

25
Q

RANDOM SAMPLE

A

Each member of the target population has and equal chance of being chosen.

26
Q

QUOTA SAMPLE

A

Comprises of several different segments, each sharing a common feature. Number is fixed to reflect their percentage in the total target population.

27
Q

STRATIFIED SAMPLE

A

Selected according to particular features. The sub-groups and their sizes are chosen specifically.

28
Q

FACTORS INFLUENCING THE CHOICE OF SAMPLE METHOD USED

A