Ch4.1 - Develop Project Charter Flashcards

1
Q

Develop Project Charter definition

A

Process of developing a doc that formally authorizes existence of project, provides PM with authority to apply organizational resources to project activities

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2
Q

What does Project Charter authorize upon approval

A

Allows PM to apply org resources to project activities

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3
Q

What is benefit of Project Charter

A

Well-defined project start and project boundaries, creation of formal record of project, direct way for senior mgmt to formally accept and commit to project

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4
Q

4-2 ITTO

A
Input: 
1 Project SOW
2 Business Case
3 Agreements
4 Enterprise environmental factors
5 Org process assets
Tools & techniques
1 Expert judgement
2 Facilitation techniques
Outputs
1 Project Charter
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5
Q

Project charter

A

establishes a partnership between the performing and requesting organizations

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6
Q

Project charter for external projects

A

formal contract is typically the preferred way to establish an agreement

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7
Q

External project - what does project team become

A

Seller

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8
Q

Project charter for internal projects

A

used toestablish internal agreements within an organization to assure proper delivery under the contract.

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9
Q

Approved project charter formally initiates what

A

the project, gives PM authority to plan/execute project

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10
Q

What steps occur after project charter initiated

A

project manager is identified and assigned as early in the project as is feasible, preferably while the project charter is being developed and always prior to the start of planning

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11
Q

Project Charter should be authored by whom

A

Sponsoring entity

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12
Q

At what point should PM be involved with project charter

A

participate in the development of the project charter to obtain a foundational understanding of the project requirements

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13
Q

By whom are projects initated

A

by entity external to the project such as a sponsor, program or project management office (PMO) staff person, or a portfolio governing body

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14
Q

Project initiator should be able to commit what

A

funding and resources

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15
Q

Why are projects initiated

A

due to internal business needs or external influences

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16
Q

Business needs or external influences trigger what?

A

creation of a needs analysis, feasibility study, business case, or description of the situation that the project will address

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17
Q

What does chartering a project validate

A

alignment of the project to the strategy and ongoing work of the organization

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18
Q

Is a project charter a contract

A

No - no $ exchanged or promised

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19
Q

SOW definition

A

narrative description of products, services, or results to be delivered by a project

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20
Q

Who provides SOW for internal projects

A

project initiator or sponsor

21
Q

Who provides SOW for external projects

A

customer as part of bid doc (request for proposal, req for info, req for bid) or contract

22
Q

What 3 areas does a SOW reference?

A
  1. Business Need
  2. Product scope description
  3. Strategic plan
23
Q

What is a business need (5 things)

A

market demand, technological advance, legal requirement, government regulation, or environmental consideration

24
Q

Where does a business need appear

A

Business case to justify project (along with cost-benefit analysis)

25
Q

What is a product scope description

A

characteristics of the product, service, or results
document the relationship between the products, services, or results
business need that the project will address.

26
Q

What is strategic plan

A

documents the organization’s strategic vision, goals, and objectives and may contain a high-level mission statement. Project should be aligned to strategic plan.

27
Q

Business Case

A

describes the necessary information from a business standpoint to determine whether or not the project is worth the required investment

28
Q

What two items are contained in business case

A
  1. Business Need

2. Cost-benefit analysis

29
Q

What is justified in business case

A

business need

30
Q

Business Case - sponsor agrees to what

A

scope and limitations of business case

31
Q

Reasons for business cases

A
  1. Market Demand
  2. Organizational need
  3. Customer request
  4. Technological advance
  5. Legal requirement
  6. Ecological impacts
  7. Social need
32
Q
  1. Market demand example
A

car company build more fuel-efficient car due to gas shortage

33
Q
  1. Org need example
A

high overhead costs, company streamlines costs and combine staff function

34
Q
  1. Customer request example
A

electric utility building a new substation to serve new park due to request

35
Q
  1. Technological advance request example
A

Airline developing new project to develop electronic tickets based on technological advances

36
Q
  1. Legal requirement example
A

Paint manufacturer authorizes project to establish guidelines to handle toxic materials

37
Q
  1. Ecological impacts example
A

Company wants project to lessen environmental impact

38
Q
  1. Social need example
A

nongovt org in developing country wants portable water systems to communities with cholera

39
Q

Agreements

A

Define initial intentions for project

40
Q

Agreement forms

A

contracts, memos of understanding MOU, sla, letter of agreement, letter of intent, verbal agreement, email, written agreement

41
Q

Contract used for what kind of customer - ext or int?

A

ext

42
Q

Enterprise Environmental Factors

A
  1. Govt standards, industry standard, regularions (codes of conduct, quality standards, worker protection standards)
  2. Org culture/structure
  3. Marketplace conditions
43
Q

Organizational Process Assets

A
  1. Org standard processes, policies, process definitions
  2. Templates
  3. Historical info and lessons learned knowledge base (docs, project closure info, decision, previous proj info, info from risk mgmt activity)
44
Q

Expert Judgement

A

used to assess the inputs used to develop the project charter

45
Q

To what can expert judgement be applied

A

applied to all technical and management details during this process (develop project charter)

46
Q

From what sources can expert judgement be used

A

Other units within the organization,
Consultants,
Stakeholders, including customers or sponsors,
Professional and technical associations,
Industry groups,
Subject matter experts (SME), and Project management office (PMO).

47
Q

Facilitation techniques

A

Brainstorm, conflict resolution, problem solving, meeting management

48
Q

Project Charter

A

document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities.

49
Q

What is in a project charter

A

Project purpose or justification,
Measurable project objectives and related success criteria,
High-level requirements,
Assumptions and constraints,
High-level project description and boundaries,
High-level risks,
Summary milestone schedule,
Summary budget, Stakeholder list,
Project approval requirements (i.e., what constitutes project success, who decides the project is successful, and who signs off on the project),
Assigned project manager, responsibility, and authority level, and
Name and authority of the sponsor or other person(s) authorizing the project charter.