Ch.3 Social and Mobile Marketing Flashcards

0
Q

Creators

A

Hip, cool contributors, sit at cutting edge and plan to stay there

Social media gives the, new ways to post and share their creative, clever ideas

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1
Q

Social media

A

Content distributed through online and mobile technologies to facilitate interpersonal interactions

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2
Q

Bonders

A

Social butterflies who use social media to enhance and expand their relationships, which they consider all-important in their lives

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3
Q

Professionals

A

Constantly on the go and busy, want to appear efficient, with everything together, so they use social media to demonstrate how smart they are

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4
Q

Sharers

A

Want to help others, and best way to do so is by being constantly well informed so they can provide genuine insights to others

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5
Q

Blog

A

Internet journal/diary that allows us to make our thoughts open to the world through thought-sharing websites

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6
Q

Corporate blogs

A

Created by companies themselves, have the highest level of control, they can control content posted on them

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7
Q

Professional blogs

A

Written by people who review and give recommendations on products and services

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8
Q

Personal blogs

A

Written by people that receive no products or remuneration for their efforts

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9
Q

Microblog

A

Differs from traditional blog in size- shorter sentences, short videos, or individual images

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10
Q

Gamification

A

Companies use these apps to build loyalty by making patronage a game
EX: foursquare

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11
Q

Sentiment analysis

A

Marketers can analyze the content found on sites like Facebook, Twitter, online blogs, and reviews to assess favorable mess or unfavorableness of sentiments

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12
Q

Hits

A

Total requests for a page

Determine the amount of traffic using their sites, visiting their blogs, or tweeting about them

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13
Q

Page views

A

The number of times any pages gets viewed by a visitor

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14
Q

Bounce rate

A

The percentage of times a visitor leaves the site immediately

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15
Q

Click paths

A

Shows how users proceed through the information

16
Q

Conversion rates

A

Measure that indicated percentage of visitors or potential customers act as the marketer hopes, whether by clicking, buying, or donating

17
Q

Keyword analysis

A

Determines keywords people use to search on the Internet for their products and services

18
Q

Social reach

A

Refers to how many people a person influences

EX: Number of individuals in persons social networks like Facebook and LinkedIn

19
Q

Influence

A

The extent to which the person influences others

EX: how much do the people in a person’s network read that person’s content

20
Q

Extended network

A

The influence of person’s extended network