ch.12

Question 1

Apprentice programs

Answer 1

Training programs during which a learner works alongside an experienced employee to master the skills and procedures of a craft.

Question 2

cafeteria-style fringe benefits

Answer 2

Fringe benefits plan that allows employees to choose which benefits they want up to a certain dollar amount.

Question 3

compensation

Answer 3

All types of financial rewards (i.e., pay in the form of cash) employees receive as part of their employment.

Question 4

compressed work week

Answer 4

Work schedule that allows an employee to work a full number of hours per week but in fewer days.

Question 5

contingent workers

Answer 5

Workers who do not have regular, full-time employment.

Question 6

core time

Answer 6

In a flex-time plan, the period when all employees are expected to be at their job stations

Question 7

Development

Answer 7

Planned activities aimed at providing employees with enhanced skills and competencies for the future.

Question 8

diversity and inclusion

Answer 8

Capturing the uniqueness of the individual in an environment that values and respects individuals for their differences to the benefit of the collective

Question 9

Employment equity

Answer 9

Employment activities designed to increase employment opportunities for four groups (women, Aboriginal people, persons with disabilities, and members of visible minorities) given past discrimination.

Question 10

flextime plan

Answer 10

Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours.

Question 11

fringe benefits

Answer 11

Refers to compensation in forms other than cash (indirect compensation). Also known as employee benefits.

Question 12

gender wage gap

Answer 12

The difference between wages earned by men and wages earned by women.

Question 13

human resource management (HRM)

Answer 13

The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Question 14

Inclusion

Answer 14

Creating a culture that strives for equity and embraces, respects, accepts and values difference.

Question 15

job analysis

Answer 15

A study of what is done by employees who hold various job titles

Question 16

job sharing

Answer 16

A study of what is done by employees who hold various job titles

Question 17

job simulation

Answer 17

The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job.

Question 18

job specifications

Answer 18

A written summary of the minimal education and skills a person needs to do a particular job.

Question 19

off-the job training

Answer 19

Internal or external training programs away from the workplace that develop any of a variety of skills or foster personal development.

Question 20

Onboarding

Answer 20

A series of events (including orientation) that helps new hires understand how to be successful in their day-to-day job as well as how their work contributes to the overall business.

Question 21

reverse discrimination

Answer 21

Discriminating against members of a dominant or majority group (say, whites or males) usually as a result of policies designed to correct previous discrimination against minority or disadvantaged groups.

Question 22

underemployed workers

Answer 22

Those workers who have more skills or knowledge than their current jobs require, or those with part-time jobs who want to work full-time but cannot find such jobs.

Question 23

upskilling

Answer 23

The process of teaching employees new skills that will aid them in their work.

Question 24

vestibule training

Answer 24

Training done in schools where employees are taught on equipment similar to that used on the job. Also called near-the-job training.

Question 25

Wrokers’ conpensation insurance

Answer 25

Protects employers from claims resulting from injuries to employees and it provides the injured employees with compensation for on-the-job injuries.

Question 26

workforce agility

Answer 26

The ability of employees and organizations to remain steadfast and maintain productivity in the face of change.