CH11: Pricing and Sales Promotions Flashcards

1
Q

price

A

the value of a good or service, determined by negotiation between buyers and sellers

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2
Q

who gave rise to the idea of setting one price for all buyers? [in chapter quizzes]

A

large scale retailers at the end of the 19th century; e.g. Tiffany, Woolworth, etc.

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3
Q

reference prices

A

internal prices against which consumers compare the price of goods; can result in a perceived price that is different from the stated price of the good

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4
Q

image pricing

A

the use of higher prices as an indicator of quality; effective with ego-sensitive products such as luxury goods

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5
Q

price cues

A

any marketing tactic used to persuade customers that prices offer good value compared to competitors’ prices, past prices or future prices; e.g. prices ending in “9”, sale signs, etc.

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6
Q

the 6 main steps in setting price

A
  1. define pricing objective
  2. determine demand
  3. estimate costs
  4. analyze competitors
  5. select pricing method
  6. set final price
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7
Q

the 4 common pricing objectives

A
  • short term profit
  • market penetration
  • market skimming
  • quality leadership
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8
Q

short term profit pricing objective

A

choose a price that produces maximum current profit, cash flow, or ROI; may sacrifice long term viability

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9
Q

market penetration pricing objective

A

price to maximize market share (generally lower than the competition); count on future economies of scale to improve margins

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10
Q

market skimming pricing objective

A

set high prices to take advantage of early adopters, and slowly lower price over time; common when companies introduce new technologies

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11
Q

quality leadership pricing objective

A

price so that quality of the product can be maintained as high as possible

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12
Q

price elasticity of demand

A

the degree to which a change in price leads to a change in quantity sold; high fluctuations in demand = elastic; low fluctuation in demand = inelastic

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13
Q

fixed costs

A

overhead; costs that do not vary with production level or sales revenue (e.g. corporate headquarters rent)

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14
Q

variable costs

A

costs that vary directly with level of production (e.g. inventory storage)

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15
Q

total costs

A

sum of fixed and variable costs

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16
Q

average cost

A

cost per unit; total cost divided by units produced

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17
Q

experience curve

A

as a company gains experience producing a product, the cost of production per unit decreases; the “learning curve” of production

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18
Q

the 3 major considerations in price

A
  • costs (price floor)
  • competitor pricing (orientation point)
  • customer assessment of unique features (price ceiling; e.g. what customers think the set of features is worth)
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19
Q

main pricing methods

A
  • markup pricing
  • target return pricing
  • economic value to customer
  • competitive pricing
  • auction pricing
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20
Q

markup pricing

A

adding a standard markup to the product’s cost;

markup price = [unit cost] / (1 - [desired return])

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21
Q

unit cost equation

A

unit cost = variable cost + (fixed cost / unit sales)

22
Q

target return pricing

A

price that yields the target rate of return on investment

23
Q

main components of the break-even chart

A
  • total revenue
  • total cost
  • fixed cost
  • x-axis is sales volume
  • y-axis is dollars
  • breakeven point is where total revenue and total cost lines cross
24
Q

economic value to customer pricing

A

based on buyer’s image of product, channel deliverables, warranty quality, customer support, service package, etc.

25
competitive pricing
firm bases the price largely on competitors' prices
26
auction pricing
- English/ascending (e.g. eBay) - Dutch/descending - Sealed bid (e.g. govt contracts)
27
price discrimination
when a company sells a product or service at two or more prices that do not reflect a proportional difference in costs (first, second, third degree)
28
first degree price discrimination
charging each customer a different price, depending on intensity of demand
29
second degree price discrimination
discounting based on volume (e.g. bulk discounts)
30
third degree price discrimination
charging different amounts to different consumer segments - customer segment - product form - distribution channel - location - time
31
product mix pricing strategies
- loss leader (e.g. gas for Wawa) - optional feature (e.g. Tesla FSD) - captive (e.g. Gillette cartridge razors) - two part (e.g. cell plans) - by-product (e.g. car maintenance) - product bundling; pure, tied-in, or mixed (e.g. Disney+ bundle can be unbundled)
32
when to initiate price cuts
- excess plant capacity - domination of market - increase market share
33
when to initiate price increases
- cost inflation - anticipatory pricing - outsized demand
34
cost inflation
rising costs unmatched by productivity that squeeze profit margins and lead companies to make price increases
35
anticipatory pricing
companies raise prices in anticipation of inflation or government price controls
36
strategies to anticipate competitor response
- assume they react in kind - assume they act in accordance with their own self-interests given the circumstances
37
incentives
sales promotion tools designed to stimulate quicker or greater purchase of products or services; usually short-term
38
drawbacks of sales promotions
- can prompt consumer stockpiling - can devalue offerings in buyers' minds - can produce high immediate sales response but cannibalize future sales
39
consumer incentive objectives
- encouraging more frequent purchase - fostering trial among nonusers - attracting switchers
40
retailer incentive objectives
- persuading retailer to carry the brand or carry more units - inducing retailers to promote the brand - motivating retailers and sales staff to push the product
41
incentive price/approach considerations
- size - conditions for participation - duration - distribution vehicle - timing - total sales promotion budget
42
push strategy
uses sales force, promotion money, or other means to induce intermediaries to carry, promote, and sell the product
43
pull strategy
uses advertising and other comms to persuade customers to demand the product from intermediaries
44
types of customer incentives
- price reductions - coupons - cash refunds/rebates - price packs - premiums - frequency programs - prizes - tie-in promotions - seasonal discounts - financing
45
types of trade incentives
- allowances - free goods - price-off - payment discount
46
allowances
extra payments offered in return for the retailer performing certain extra functions
47
free goods
free merchandise to intermediaries who buy a certain quantity or feature a certain product
48
price-off
straight discount off list price on each case purchased during a specified time period
49
payment discount
price reduction to buyers who pay bills promptly (e.g. deducting 2% if paid within 10 days instead of 30)
50
sales force incentives
sales commissions, sales contests, prizes, etc.; used to encourage sales force to support a new product or to boost sales