CH 9: Leading Flashcards
Nature of leadership, leadership characteristics, leadership, authority, leadership models, Maslow’s theory, components of leadership task, factors influencing power, motivation, kinds of groups, communication. (13 cards)
What is leadership?
Influencing & directing behaviour of subordinates in such a way that they willingly strive to accomplish goals/objectives of organisation.
What is influencing?
Communicate ideas, gain acceptance & inspire followers to support & implement ideas
What term best describes the right to give commands & demand actions from employees?
Authority
What is a manager’s ability to influence employee behaviour?
Power
What are the 3 leadership theories?
- Trait theory
- Behavioural theory
- Contingency theory (situational)
What are the steps in the basic model of motivation?
- Internal needs, motives or drives.
- Behaviour or action
- Purpose or goals
- Satisfaction (usually short lived)
- Reinforcement (determine future needs)
How can one define a group?
2 or more individuals who regularly interact with each other & work for common purpose
Why do people form groups?
People join groups for various reason, including social needs, self-worth, power
Name the (1) 2 categories of groups and the (2) 4 types of groups.
- Formal and Informal
2. Interest groups, friendship groups, command groups, task groups.
What are 5 characteristics of groups?
- Group size – social loafing
- Group composition
- Group norms – standards shared by group
- Group cohesiveness – unity
- Status: formal or informal
What is a team?
Small number of employees with complimentary competencies
Name the 4 types of teams?
- Problem-solving
- Self-managed
- Cross-functional
- High performance
What is the sequence of a simple communication model?
- Sender
- Message
- Channel
- Receiver
