CH 9: Leading Flashcards
Nature of leadership, leadership characteristics, leadership, authority, leadership models, Maslow’s theory, components of leadership task, factors influencing power, motivation, kinds of groups, communication.
What is leadership?
Influencing & directing behaviour of subordinates in such a way that they willingly strive to accomplish goals/objectives of organisation.
What is influencing?
Communicate ideas, gain acceptance & inspire followers to support & implement ideas
What term best describes the right to give commands & demand actions from employees?
Authority
What is a manager’s ability to influence employee behaviour?
Power
What are the 3 leadership theories?
- Trait theory
- Behavioural theory
- Contingency theory (situational)
What are the steps in the basic model of motivation?
- Internal needs, motives or drives.
- Behaviour or action
- Purpose or goals
- Satisfaction (usually short lived)
- Reinforcement (determine future needs)
How can one define a group?
2 or more individuals who regularly interact with each other & work for common purpose
Why do people form groups?
People join groups for various reason, including social needs, self-worth, power
Name the (1) 2 categories of groups and the (2) 4 types of groups.
- Formal and Informal
2. Interest groups, friendship groups, command groups, task groups.
What are 5 characteristics of groups?
- Group size – social loafing
- Group composition
- Group norms – standards shared by group
- Group cohesiveness – unity
- Status: formal or informal
What is a team?
Small number of employees with complimentary competencies
Name the 4 types of teams?
- Problem-solving
- Self-managed
- Cross-functional
- High performance
What is the sequence of a simple communication model?
- Sender
- Message
- Channel
- Receiver
