CH 6: Intoduction to general Management Flashcards
Contents of the learning unit: 1. The role of management 2. A definition of management 3. The different levels and functional areas of management in businesses 4. Skills at different managerial levels and the roles of managers 5. Development of management theory
1
Q
What is the role of management?
A
- Direct the organisation to its objectives
- Set and keep the operations of the business on a valid course.
- Keep the organisation in equilibrium with its environment.
- Attain its goals synergistically and productively.
2
Q
What is the definition of management?
A
The process of planning, organising, leading and controlling the resources of the organisation to achieve the stated goals as efficiently as possible
3
Q
What are the management levels?
A
- Top management
- Middle management
- Lower management
4
Q
What top level management skills are required?
A
Conceptual and diagnostic/analytical skills
5
Q
What middle management skills are required?
A
Balance between Conceptual and diagnostic/analytical skills as well as technical and interpersonal skills.
6
Q
What lower management skills are required?
A
Technical and interpersonal skills.