CH 6: Intoduction to general Management Flashcards

Contents of the learning unit: 1. The role of management 2. A definition of management 3. The different levels and functional areas of management in businesses 4. Skills at different managerial levels and the roles of managers 5. Development of management theory

1
Q

What is the role of management?

A
  1. Direct the organisation to its objectives
  2. Set and keep the operations of the business on a valid course.
  3. Keep the organisation in equilibrium with its environment.
  4. Attain its goals synergistically and productively.
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2
Q

What is the definition of management?

A

The process of planning, organising, leading and controlling the resources of the organisation to achieve the stated goals as efficiently as possible

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3
Q

What are the management levels?

A
  1. Top management
  2. Middle management
  3. Lower management
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4
Q

What top level management skills are required?

A

Conceptual and diagnostic/analytical skills

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5
Q

What middle management skills are required?

A

Balance between Conceptual and diagnostic/analytical skills as well as technical and interpersonal skills.

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6
Q

What lower management skills are required?

A

Technical and interpersonal skills.

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