Ch. 9 Group processes

Question 1

social roles

Answer 1

shared expectations in a group about how particular people are supposed to behave

• drawbacks of social roles is that people become too far in the role that they loose personal identities and personalities get lost
  
  • example Phillip Zimbardo and the prison experiment

Question 2

group cohesiveness

Answer 2

qualities of a group that bind members together and promote liking between members
-the more cohesive a group is, the more likely to stay in the group

Question 3

deindividuation

Answer 3

the loosening of normal constraints on behavior when people cant be identified (such as when people are in crowds)

- the reason for why this leads to violent crimes is that no one can be identified of blamed 
- when this happen individuals are more likely to act according to the groups rules

Question 4

group think

Answer 4

a kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic matter

Question 5

transactional leaders

Answer 5

leaders who set clear, short term goals and reward people who meet them

Question 6

transformational leaders

Answer 6

leaders who inspire followers to focus on common, long term goals

Question 7

contingency theory of leadership

Answer 7

the idea that leadership effectiveness depends both on how task oriented the leader is and on the amount of control and influence the leader has over the group

Question 8

task-oriented leadr

Answer 8

a leader who is concerned more with getting the job done than with workers feelings and relationships

Question 9

relationship-oriented leader

Answer 9

a leader who is concerned more with workers feelings and relatinships

Question 10

negotiation

Answer 10

a form of communication between opposing sides in a conflict which offers and counteroffers are made and a solution occurs only when both parties agree