Ch. 9 Flashcards
Group
Two or more people who interact and are interdependent in the sense that their needs and goals cause them to influence each other
Social Facilitation
When people are in the presence of others and their individual performance can be evaluated, their success is their dominant response
Deindividuation
The loosening if normal constraints on behavior when people can’t be identified
Process Loss
Any aspect of group interaction that inhibits good problem solving
What are the types of process loss
Failure to share unique information
Groupthink
Transactive Memory
The combined memory of a group that is more efficient than the memory of the individual members
How can groupthink be prevented?
Remain impartial
Seek outside opinions
Create subgroups
Seek anonymous opinions
Group Polarization
The tendency for groups to make decisions that are more extreme than the initial inclinations of their members
Great Person Theory
Key traits make people good leaders
Transactional Leaders
Leaders who set clear, short-term goals and reward people who meet them
Transformational Leaders
Leaders who inspire followers to focus on common, long-term goals
Contingency Theory of Leadership
Task-oriented leaders perform best when they have low or high control. Relationship-oriented leaders perform best when they have moderate control.
Relationship-Oriented Leaders
Leaders who a more concerned with workers’ feelings and relationships
Task-Oriented Leaders
Leaders who are more concerned with getting the job done
Social Dilemma
A conflict in which the most beneficial action for an individual will, if chosen, have harmful effects on everyone
