Ch 8 Teamwork And Team Performance

Question 1

4 forms of conflict

Answer 1

Intrasender role conflict

Intersender role conflict

Person-role conflict

Inter-role conflict

Question 2

Three forms communication networks

Answer 2

Decentralized communication network

Centralized communication network

Restricted communication network

Question 3

Decentralized communication network

Answer 3

High interdependency around common task

Best at complex tasks

Question 4

Centralized communication network

Answer 4

Independent individual efforts on behalf of common task

Best at simple tasks

Question 5

Restricted communication network

Answer 5

Subgroups in disagreement with one another

Slow task accomplishment

Question 6

Roles

Answer 6

Set expectations for team member or person in job

Question 7

Task activities

Answer 7

Things that members and leaders do that directly contribute to performance

Question 8

Norms

Answer 8

Represent beliefs about how members expected to behave

Question 9

Cohesiveness

Answer 9

Degree which members are attracted to and motivated to remain part of group