Ch 8 Flashcards

1
Q

organizational strategy

A

plan of action for a company to achieve its long-term goals

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2
Q

designing and defining strategies is a continuous process that helps organizations to determine…….

A

what they do, why they should be in business, how they can win and sustain market share, and how they can innovate continually to keep ahead of the competition

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3
Q

on of the main responsibilities of managers is to…….

A

create, present, and implement strategies to defend the company against the threat of competition, ascertain the best market position, and determine the weaknesses that might make its position vulnerable in the industry

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4
Q

to design a successful strategy, managers must…….

A

use critical thinking to understand the full nature of the competitive forces present and take a holistic view of the industry structure

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5
Q

3 levels of strategy

A

organizational, divisional, and functional

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6
Q

organizational strategy

A

plan of action for a company to achieve its long-term goals

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7
Q

divisional strategy

A

determines how particular business units or divisions compete in a particular industry or market

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8
Q

functional strategy

A

determines how employees will implement and achieve a tactical plan

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9
Q

all business strategies seek to

A

gain competitive advantage

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10
Q

Competitive advantage

A

characteristics of an organization’s products or services that distinguish it from competitors and provide an advantage in the marketplace

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11
Q

Miles-Snow 4 types of strategic behavior

A

defender, prospector, analyzer, and reactor

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12
Q

5 forces that determine what managers should expect when competing in an industry

A

-power of suppliers
-power of buyers
-substitute products and services
-new entrants
-rivalry

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13
Q

barrier of entry

A

obstacle that makes it difficult for an organization to enter a particular market or replicate a competitor’s service and product offerings

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14
Q

examples of barriers of entry

A

supply-side economies of scale, customer switching costs, capital requirements, rivalry, access to distribution channels, restrictive gov policy

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15
Q

BCG matrix

A

-for evaluating business units according to growth and market share
-managers could quickly categorize their company’s position in the industry where it competes

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16
Q

4 quadrants in the BCG matrix

A

star
question mark
cash cow
dog

17
Q

blue ocean strategy

A

-company that creates a new market space where there is little or no competition
-enables managers to break up long-held beliefs and assumptions

18
Q

SWOT analysis

A

assessing an org’s strengths, weaknesses, opportunities and threats

19
Q

big strategies to boost performance

A

growth strategies, stability strategies, and defensive strategies

20
Q

4 competitive strategies to gain competitive advantage

A

cost leadership
differentiation
cost focus
differentiation focus

21
Q

Why should orgs not use multiple strategies?

A

risk being stuck in the middle and lose focus on the direction of the organization

22
Q

what happens when org’s lose focus on their direction?

A

perform poorly because fail to establish clear market usually because products and services not unique enough to attract customers nor are they competitively priced