Ch 7 - Marketing Research Flashcards
marketing research
set of techniques and principles for systematically collecting, recording, analyzing and interpreting data that can aid decision makers involved in marketing goods, services, or ideas
secondary data
pieces of info that have been collected prior to start of focal project
primary data
data collected to address specific research needs/questions currently under investigation. some primary data collection methods include focus groups, in depth interviews and surveys
data
raw numbers or other factual information of limited value
information
data that has been organized, analyzed, interpreted, and converted into useful form for decision makers
data mining
use of statistical analysis tools to search for patterns in data or relationships among variables
syndicated data
data available for fee from commercial research firms such as Symphony IRI group, national diary panel, nielson, and leger marketing
scanner data
type of quantitative research that uses data obtained from scanner readings of UPC codes at checkout counters
panel data
type of quantitative research that involves collecting information from group of consumers (the panel)over time; data collected may be from survey or record of purchases
qualitative research
attempts to begin to understand phenomenon of interst; also provides initial info when problem lacks clear definition
reliability
extent to which same result is achieved when study is repeated under identical situations
validity
extent to which study measures what it is supposed to measure
sample
segment or subset of population that adequately represents entire population of interest
quantitative research
provides information needed to confirm preliminary insights, which manaers cna use to pursue appropriate courses of action
hypothesis
statement or proposition predicting particular relationship among multiple variables that can be tested through research
observation
qualitative research method that entails examing purchase and consumption behaviors through personal or video camera scrutiny
ethnography
observational method that studies people in their daily lives and activities in their homes, work, communities
in depth interview
research tenique in which trained researches ask questions, listen to and record ansers, and then pose additional questions to clarify or expand on particular issue
focus group
research technique in which small group (8~12) comes together for in depth discussion about particular topic, with conversation guided by trained moderator using an unstructured and method of inquiry
projective technique
type of qualitative research in which subjects are provided scenario and asked to express their thoughts and feelings about it
survey
systematic means of collecting info using questionnaire
questionnaire
form featuring set of questions designed to gather info and accomplish researcher’s objetives
unstructured questions
open ended questions
structured questions
close ended questions with specific answer alternatives
experimental research
type of quantitative research that systematically manipulates one or more variables to determine which variable has causal effect on another variable