ch. 7: group and team dynamics

Question 1

group

Answer 1

2 or more people who interact and exert mutual influence on each other and share mutual interaction/independence and share a common objective

Question 2

defining teams

Answer 2

mutual influence, task independent, collective identity, distinctive roles, structured models of communication, group norms

Question 3

theories of group development

Answer 3

linear, cyclical, and pendular perspective

Question 4

linear perspective

Answer 4

forming -> storming -> norming -> performing

Question 5

cyclical perspective

Answer 5

development of groups is similar to life cycle - birth, growth, death. prepares for own break up. last 10-15 wks

Question 6

pendular perspective

Answer 6

orientation -> differentiation and conflict resolution and cohesion -> termination

Question 7

group roles

Answer 7

behaviors required or expected of a person occupying a certain position; formal and informal roles

Question 8

formal roles

Answer 8

coach, instructor, captain

Question 9

informal roles

Answer 9

class clown, enforcer, mediator, water boy, benchwarmer

Question 10

role clarity

Answer 10

individuals can often have different perspectives on role requirements

Question 11

role acceptance

Answer 11

accept the responsibilities that come with role

Question 12

group norms

Answer 12

a level of performance, pattern of behavior, or belief. leaders need to establish positive group norms

Question 13

team climate

Answer 13

proximity, distinctiveness, and fairness

Question 14

proximity

Answer 14

closer contact between members promotes team interaction

Question 15

distinctiveness

Answer 15

when groups feel unique compared to others their group identity increases

Question 16

fairness

Answer 16

being able to trust other group members and believe you are being treated fairly

Question 17

how do you create effective team climates?

Answer 17

similarity, social support, and interdependence

Question 18

similarity

Answer 18

commitments, attitudes, and goals

Question 19

social support

Answer 19

providing resources to group members with the intent to enhance the well-being of others

Question 20

interdependence

Answer 20

“teams won together”

Question 21

actual productivity (steiners model)

Answer 21

potential productivity -losses due to poor group processes

Question 22

potential productivity

Answer 22

teams possible best performance

Question 23

potential losses

Answer 23

when members don’t give 100%, timing between members is off, and ineffective strategies

Question 24

ringelmann effect

Answer 24

the phenomenon by which individual performance decreases and the # of people in the group increases

Question 25

social loafing

Answer 25

when individuals within a group put forth less than 100% effort due to motivation losses