Ch. 7: Ethical, Social & Political Issues Flashcards

1
Q

The major ethical, social and political issues that have developed around e-commerce can be divided into 4 major dimensions:

A
  1. information rights
  2. property rights
  3. governance
  4. public safety & welfare
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2
Q

information rights

A

what rights to their own personal info do individuals have in a public marketplace or private homes or about business firms and other organizations

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3
Q

property rights

A

how can traditional intellectual property rights be enforced in an Internet world where perfect copies of protected word can be made and distributed in seconds

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4
Q

governance

A

should the Internet and e-commerce be made subject to public laws; what law-making bodies have jurisdiction

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5
Q

pubic safety and welfare

A

what efforts should be undertaken to ensure equitable access to the Internet and e-commerce channels

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6
Q

ethics

A

the study of principles that individuals and organizations can use to determine right and wrong courses of action

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7
Q

What are the 4 principles or all ethical schools of thought?

A
  1. responsibility
  2. accountability
  3. liability
  4. due process
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8
Q

responsibility

A

as free moral agents, individuals, organization and societies are responsible for the actions they take

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9
Q

accountability

A

individuals, organizations and societies should be held accountable to others for the consequences of their actions

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10
Q

liability

A

a feature of political systems in which a body of law is in place that permits individuals to recover the damages done to them by other actors, systems or organizations

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11
Q

due process

A

a process in which laws are known and understood and there is an ability to appeal to higher authority to ensure that the laws have been correctly applied

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12
Q

The 8 ethical principles

A
  1. Golden Rule
  2. universalism
  3. slippery slope
  4. collective utilitarian principle
  5. risk aversion
  6. no free lunch
  7. New York Times test (perfect information rule)
  8. social contract rule
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13
Q

Golden Rule

A

do unto others as you would have them do unto you

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14
Q

universalism

A

if an action is not right for all situations, then it is not right for any specific situation

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15
Q

slippery slope

A

if an action cannot e taken repeatedly, then it is not right to take at all (once you start down a slippery path, you may not be able to stop)

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16
Q

collective utilitarian principle

A

take the action that achieves the greater value for all society

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17
Q

risk aversion

A

take the action that produces the least harm, or the least potential cost

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18
Q

no free lunch

A

all in/tangible objects are owned by someone else unless there is a specific declaration otherwise (the owner will want credit)

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19
Q

New York Times test (perfect information rule)

A

assume that the results of your decision will be on the cover of the NYT the next day

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20
Q

social contract rule

A

would you like to live in a society where the principle you are supporting would become the organizing principle of the entire society

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21
Q

privacy

A

the moral right of individuals to be left alone, free from surveillance or interference from other individuals or organizations, including the state

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22
Q

information privacy

A

the claim that certain info shouldn’t be collected at all and that individuals should control the use of whatever info is collected about them

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23
Q

There are 2 kinds of threats to individual privacy posed by the Internet

A
  1. private sector: how much personal info is collected by commercial websites and how it will be used
  2. public sector: how much personal info organization the federal, state, and local govt. authorities collect and how they use it
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24
Q

(PII) personally identifiable info

A

any data that can be used to identify, locate or contact an individual

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25
anonymous info
demographic + behavioral info that doesn't include any identifiers
26
profiling
the creation of digital images that characterize online individual and group behavior
27
anonymous profiles
identify people as belonging to highly specific and targeted groups
28
personal profiles
add a personal e-mail address, postal address & or phone number to behavioral data
29
Patriot Act
designed to combat terrorism inside the US; permits nearly unlimited govt. surveillance w/o court oversight
30
4 privacy-related torts defined in US court decisions involving claims of injury to individuals caused by other private parties
1. intrusion on solitude 2. public disclosure of private facts 3. publicly placing a person in a false light 4. appropriation of person's name or likeness for a commercial purpose (mostly concerning celebrities)
31
informed consent
consent given w/knowledge of all material facts needed to make rational decisions
32
opt-in model
requires an affirmative action by the consumer to allow collection and use of customer info
33
opt-out model
the default is to collect info unless the consumer takes affirmative action to prevent the collection of data
34
What are 3 of the FTC's functions
1. conducts research on online privacy and recommends legislation to Congress 2. promotes efficient functioning of the marketplace by protecting consumers from unfair or deceptive practices 3. increases consumer choice by promoting competition
35
FTC's Fair Info Practices
1. notice/awareness 2. choice/consent 3. access/participation 4. security 5. enforcement
36
safe harbour
a private, self-regulating policy and enforcement mechanism that meets the objectives of govt. regulators and legislation but doesn't involve govt. regulation or enforcement
37
3 types of intellectual property protection (to balance): - public interest: intellectual expression - private interest: rewarding creators
1. copy right 2. patent 3. trademark law
38
copyright law
protects original forms of expression from being copied by others for a minimum of 70 years
39
Doctrine of Fair use
under certain circumstances, permits use of copyrighted material w/o permission -depends on: character, nature, amount, market effect and context of use
40
Digital Millenium Copyright Act (DMCA) of 1998
the first major effort to adjust the copyright laws to the Internet age - practical encryption can now by broken by hackers - control behavior of ISPs to counter host infringing websites
41
patent
grants the owner an exclusive monopoly on the ideas behind an invention for 20 years - protects the idea not just the expression of the idea - protects machines, man-made products, compositions of matter and processing methods
42
trademark
mark used to identify and distinguish goods and indicate their sources
43
What 2 things do trademarks protect
1. the public in the marketplace by ensuring that it get what it pays for and wants to receive 2. the owner agains piracy and misappropriation
44
infringement
- market confusion: use of a trademark that creates confusion w/existing trademarks - bad faith: intentional misuse of of words and symbols to extort revenue
45
dilution
any behavior that would weaken the connection between the trademark and the product
46
Anti-cybersquatting Consumer Protection Act (ACPA)
creates civil liabilities for anyone who attempts in bad faith to profit from existing famous/distinctive trademarks by registering an Internet domain "dilutive" to that trademark
47
cybersquatting
the registration of an infringing domain name or other Internet use of an existing trademark for the purpose of extorting payments from the legitimate owners
48
cyberpiracy
involves the same behavior as cybersquatting but w/the intent of diverting traffic from the legitimate site to the infringing one -typosquatting: a form in which a domain name contains a common misspelling of another site's name
49
linking
building hypertext links from one site to another
50
deep linking
bypassing the target site's homepage and going directly to a content page
51
framing
displaying the context of another site inside your own website within a frame or window
52
The evolution of governance
1970-1994: government control 1995-1998: privatization 1995-present: self-regulation 1998-present: government regulation
53
Can the Internet be controlled?
- monitored and regulated from network access points and through servers & routers + regulated ISPs - access to nearly all Internet communications
54
How should online retailers be taxed
in states in which they operate with a physical presence
55
net neutrality
all internet traffic is treated equality (charged the same rate) by Internet backbone owners (regardless of how much bandwidth is being used)
56
What 3 pricing mechanisms are used to achieve a rationing of bandwidth?
1. tap pricing/speed tiers 2. usage-based billing/congestion pricing 3. highway (toll) pricing
57
tap pricing
putting caps on bandwidth usage, charging more for additional usage in tiers of prices
58
speed tiers
charging more for higher speed Internet service
59
usage-based billing
charging on the basis of metered units of Internet service
60
congestion pricing
charging more for peak hour Internet service
61
highway (toll) pricing
charging service providers (like Netflix) for their use of the Internet based on their bandwidth use
62
What organizations are intact to protect children
1. CDA: Communications Decency Act 2. CIPA: Children's Internet Protection Act protecting children from online pornography