Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

BTMA 317 pt2 > Ch 7 Ecommerce > Flashcards

Ch 7 Ecommerce Flashcards

1
Q

how does ecommerce impact business

A
  1. expand orgs reach
  2. easy to start your own business
  3. remove barriers
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Ebusiness

A

broader than ecommerce, includes servicing customers, collaborating w other businesses, performing transactions within an org

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Ecommerce

A

process of buying selling exchanging g/s through computer networks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

brick and mortar

A

purely physical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

virtual

A

purely ecommerce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

clicks and mortar

A

mix of ecommerce and also store, primary physical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

7 types of ecommerce

A

B2C
B2B
C2C
B2E
E govt (g2c or g2b)
M-commerce
Social commerce
conversational commerce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

B2BC

A

both seller and buyer are businesses, this creates most of the EC volume

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

B2C

A

sellers are orgs and buyers are consumers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

C2C

A

consumer to consumer- kijiji

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

B2E

A

business selling internally to emloyee
-> buying discounted stuff as an employee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

e govt

A

using internel tech to deliver info and public services to citizens (G2C) or businesses (G2B)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

MOBILE COMMERCE

A

e-commerce conducted wirelessly (using cell phones to shop internet)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

social commerce

A

delivering commerce throuhg social computing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

conversational commerce

A

electronic commerce using messaging and chat apps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

e commerce mechanisms
-e catalogues
-e auctions
-e-storefrotns
-e-malls
-e marketplaces

A

e catalogue: product database (searching for goods to shop)

e auction: competitiive buying and selling process using bidding

e storefront: one store

emall: collection of individual shops under one internet address

e marketplace: B2B e-COMMERCE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

2 types of e-auctions

A

forward auctions: sellers get bids from many buyers, highest wins (eBay)

reverse auction: buyer wants to get a service or product, requests a quotation, and suppliers bid

18
Q

e storefront vs e marketplace

A

storefront: represents one store
marketplace: virtual market, many sellers

19
Q

why are elctronic pay mechanisms needed

A

cuz a lot of businesses cant use cards esp b2b

  1. electronic cheques
  2. electronic cards(e credit card or e debit card (b2c shopping online); equivalent for b2b is a purchasing card; STORED VALUE MONEY CARDS; EMV SMART CARDS
  3. digital online payments (use a “payment gateway”= paypal)
20
Q

limitiations of EC

A
  1. lack of universal standards
  2. developing countries cant
21
Q

7.1 table

A
22
Q

what is more complex b2b or b2c in ec

A

b2c

23
Q

e retailing

A

direct sale of g/s thorugh e-storefronts and e-malls

24
Q

what is an online service

A

like customers selling stuff online

25
Q

what is disintermediation

A

an ongoging goal of online service industries, this is about removing middle men

26
Q

when is intermediation in online servicees good

A

when there are a humongous amount of participants (job searches), and when info being exchanged is complex (tradings tocks)

27
Q

types of adblockers

A

-blocks all ads
-ad blocks for profit
-ad blockers that collect data
- adblockers using freemium
-ad bloks pre installed w operating systems (to protect the users at the most basic level)

28
Q

issues in e-tailing:
1. channel condlict
2. order fulfilment
3. personalized prciing

A

channel conflict: conflict for a store of which channel to sell from (think: walmart wants u in store)

order fulfilment: lots of steps and this is hard to do fast

personalized pricing: customers like standard pricing, but merchants want personalized pricing (so they get the max of what a customer is willing to pay)

29
Q

3 typess of b2b
1. sell side marketplaces
2. buy side marketplaces
3. electronic exchanges

A

1.similar to b2c (catalogues and all) but both r businesses, there is auctioning, manufacturers, distributors and retailers all use this

  1. about PROCUREMENT, reverse auctions, group purchasing from suppliers
  2. public marketplace where parties can connect, then move to a private place
    THREE SUBTYPES
    -Vertical: buyers and sellers from same industry
    -Horizontal: b & s from many industries
    -Functional: temporary services (extra help, temporary offices etc)
30
Q

2 main ethical isues of EC

A
  1. pricavy
  2. job loss
31
Q

legal and ethical issues in EC

A

FRAUD

DOMAIN NAMES (competiiton)

Cybersquatting (registering names to profit off of someonelse)

Taxes and other fees (hard to tax when business is intl)

Copyright (IP rights violations)

32
Q

benefits of ecommerce

A
  • naitonal and intl markets are more accessible
    -lower costs of processing, distributing, and retreving information
    -provides access to a vast number if products and servies 24/7
    -deliver info, servixes, and products to people in cities, rural areas, developing countries
33
Q

what are B2C e-commerce

A
  1. electronic retailing
  2. electronic sotrefront
  3. e mall
34
Q

online service industries

A

-disintermediation
-fintech
-oonline securities trading
-the online job market
-travel services
-online advertising

35
Q

issues in E-Tailing

A
  1. channel conflict and multichanneling
  2. o rder fulfillment
  3. personalized pricing
36
Q

sell side marketplace

A
  1. forward auctions
  2. electronic catalogues
  3. third party auction sites
37
Q

buy side marketplace

A
  1. procurement
  2. purchasing
  3. reverse auction
  4. e-procurement
  5. group purchasing
38
Q

electronic exchanges

A
  1. private exchanges
  2. three basic types of public exchanges
    -vertical exchanges
    -hortizontal exchanges
    -functional exchanges
39
Q

ethical issues from e commerce

A

-threats to privacy
-potential job loss

40
Q

legal and ethical issues specific to e commerce

A

-fraud on the internet
-domain names
-cybersquatting
-taxes and other fees
-copyright

BTMA 317 pt2 (9 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions