CH 7 - Defining General Department Needs Flashcards
A facility manager in charge of a project involving the relocation of a customer service group and an accounting department into a remodeled office has just been informed that with two months left before the original completion date, the office must be ready to receive customer traffic three weeks ahead of the original schedule. Which is the proper action for the facility manager to pick?
a) request approval for overtime and tell the contractor to finish ahead of schedule no matter what the cost
b) . Split the project into two phases moving up the timeline to complete the customer service section and pushing back the completion of space for the accounting department
c) . File a formal process concerning the change in the timeline and push the contractor to finish soon as possible
d) Double up accounting and customer service staff in a single area while renovations are completed
b. Split the project into two phases, moving up the timeline to complete the customer service section and pushing back the completion of space for the accounting department.
Which is an example of facilities project data from pertaining to the characteristics of the building itself
a. location
b. Adjacencies
c. Furniture
d. Availability
a. location
Which is least likely to create unusual demands on building operation staff?
a. food service operation
b. Laboratory
c. Customer service center
d. Child care center
c. customer service center
Which building characteristic is a laboratory least likely to require
a. unusual ceiling height
b. Separate vent line
c. Higher fire rating
d. Extra drain line
a. unusual ceiling Heights
The requirement of high density storage areas and high weight load may create additional charges and is typically associated with:
a. Laboratories
b. Data center
c. Food service
d. Library stacks and vaults
d. library stacks and vaults
Leasing discussions for extras such as special equipment and additional outlet should take place:
a. Before seeking possible sites
b. After seeking possible sites
c. After negotiations
d. After determining budget details
a. before seeking possible sites
Responsibility for training customer representatives how to complete workspace data collection questionnaires belongs to the:
a. Engineer
b. Contractor
c. Department head
d. Project leader
d. project leader
Which characteristics of systems furniture is most closely related to characteristics of a building?
a. Pieces needed in the future must come from the same manufacturer
b. Systems furniture tends to be less expensive in the long run than conventional furniture
c. Systems Furniture is less flexible than conventional Furniture in terms of planning configuration
d. Systems Furniture panels can be cabled and arranged in modular format
c. systems furniture is less flexible than conventional furniture in terms of planning configuration.
When is the least costly time to make major changes?
a. As early as possible
b. After the first drafts
c. After the objectives have been determined
d. Before customer review
a. As early as possible
Which of the following has a profound impact on how usable the building is for a certain purpose?
a. Available parking
b. Furniture & Aesthetics c. Building shape
d. Number of floors
c. Building shape
Fire-rated wall, ceiling, and duct construction; a fire detection system; and special wall and floor finishes are all signs that a space may include:
a. Data centers
b. A conference center
c. Food Services
d. Library stacks
c. Food Services
Which of the following would be an appropriate question to ask in a department head interview?
a. Which of which other departments or group will your staff work most closely with?
b. Which department do you think needs the least amount of space?
c. What aesthetic are you looking for in the space?
d. What are your opinions on the proposed budget?
a. Which of which other departments or group will your staff work most closely with?
When touring an existing Department space one key point to observe that is often missed is:
a. Decor
b. The window views
c. Cleanliness of the space
d. Morale
d. Morale
