CH 2 - Strategic Facilities Planning Models

Question 1

Facility managers can develop fixed operating plans, schedules, and resource requirements with a high degree of accuracy if asset characteristics and corporate policies regarding service levels are:

a. minimal and broadly applied.
b. frequently revised.
c. verbalized.
d. documented.

Answer 1

d. documented.

Question 2

The written short and long range planning documents in the strategic facilities planning model should include _______ drawn from the strategic business plan, as well as objectives, budget targets, and an evaluation mechanism.

a. resources
b. definitions
c. directives
d. personnel records

Answer 2

c. directives

Question 3

Ginger uses Forbes’ strategic planning process model. This model begins with:

a. developing standards,
b. preparing a strategic plan for facilities.
c. devising a mid-range plan.
d. developing a realistic current-year plan.

Answer 3

a. developing standards.

Question 4

If Jennifer’s facilities management team is to evaluate its strategic plan, which of the following criteria would they likely not use?

a. internal consistency
b. workability
c. appropriateness of time horizon
d. marketability of outcomes

Answer 4

d. marketability of outcomes

Question 5

According to Wheeler and Paeper, in order for a strategic facilities plan to be successful, the critical first two steps a company must take are:

a. make a clear decision to plan and allocate resources.
b. articulate a mission statement and goals.
c. devise a strategy and implement projects.
d. conduct surveys of employees and customers.

Answer 5

d. conduct surveys of employees and customers.

Question 6

The five key elements of a strategic facilities plan model are: trends analysis (environmental scan); specific objectives; a written short and long-term facilities plan; a review of the corporate mission and workplace culture; and an:

a. written contingency plan,
b. rigid time line.
c. evaluation mechanism.
d. mechanism to control churn.

Answer 6

c. evaluation mechanism.

Question 7

When creating a strategic facilities plan, facility managers should use a planning model that fits closely with their particular plan, or they should:

a. choose any model whether it is relevant or not.
b. choose the model with the most detail and complexity to ensure coverage.
c. select aspects of different models to serve as guidelines.
d. choose the newest (most recently developed) model.

Answer 7

c. select aspects of different models to serve as guidelines.

Question 8

Matt is a new facilities manager who is nervous about handling the variable operations in his job. Which of the following is Matt most likely concerned about?

a. the building
b. the equipment
c. personnel
d. building plans

Answer 8

c. personnel

Question 9

A written facility strategy includes facilities standards, space requirements, a long-range budget, and management policies. These should each be connected to:

a. the final outcome.
b. the systems overview.
c. the electrical schema.
d. the strategic business plan.

Answer 9

d. the strategic business plan.