CH 14 - Project Close Out, Evaluation & Support

Question 1

1. As Earl looks over a punch list, he learn of items that still need to be completed in order
   to fulfill every condition of the contract. Generally, _______of these items are considered minor.
   a. all
   b. most
   c. few
   d. none

Answer 1

b. most

Question 2

2. Which of the following parties might be expected to file a lien on a property that is 
undergoing project work? 
a. the GC 
b. the subcontractor
c. the facility manager 
d. the building owner

Answer 2

b. the subcontractor

Question 3

3. Which project close out document shows modifications to the construction documents
   and the actual location of building systems and equipment?
   a. as-built drawings
   b. punch list
   c. Operating system documentation
   d. Certificate of Substantial Completion

Answer 3

a. as-built drawings

Question 4

4. It is critical that the building operating documentation be assembled immediately after
   project completion while design engineers and installing mechanics are available because systems are:
   a. not covered under warranty without notarized statements from designers and installers.
   b. rarely installed exactly as they are designed.
   c. best serviced by those who installed them.
   d. inoperable until properly calibrated.

Answer 4

b. rarely installed exactly as they are designed.

Question 5

5. POE (post-occupancy evaluation) questions should relate directly to the:
   a. customer’s major tasks.
   b. project objectives defined earlier.
   c. personal feelings of the customer group.
   d. results desired from the POE.

Answer 5

a. customer’s major tasks.

Question 6

6. The type of POE (post-occupancy evaluation) that is best for small projects is:
   a. diagnostic.
   b. continuous.
   c. investigative.
   d. indicative.

Answer 6

b. continuous.

Question 7

7. Frank may choose a(n) ______________approach for his mid-size project of 15,000 square feet.
   a. diagnostic
   b. continuous
   c. investigative
   d. indicative

Answer 7

c. investigative.

Question 8

8. Which is true concerning the facilities management policy development process?
   a. a good policy outlines a strict procedure to be followed for each project
   b. a good policy is developed by group consensus
   c. feedback on a policy should include appeals for future changes, but not exceptions for current projects
   d. a policy is strongest when it represents personal convictions

Answer 8

b. a good policy is developed by group consensus

Question 9

9. To make the process work most efficiently, the facilities policy committee at Andy’s organization should include:
   a. only senior management.
   b. only the facility manager and senior management.
   c. representatives of all affected departments.
   d. representatives of all departments whether they are affected or not.

Answer 9

c. representatives of all affected departments.

Question 10

10. The ideal project for use in field testing a facilities management policy would be:
    a. very small and short in duration.
    B. An executive-level project
    c. unique in comparison with other projects.
    d. unlikely to generate protests or appeals.

Answer 10

d. unlikely to generate protests or appeals.

Question 11

11. The Certificate of Beneficial Occupancy is obtained when:
    a. at least half of the tenant space is filled.
    b. the moving process is complete
    c. inspectors have reviewed the building for code compliance.
    d. all construction documents have been legally reviewed and approved.

Answer 11

c. inspectors have reviewed the building for code compliance.

Question 12

12. Unlike an investigative POE, an indicative POE:
    a. is casual.
    b. is detailed.
    c. is ideal for large projects.
    d. requires a research strategy and plan.

Answer 12

a. is casual.