ch 7: Collaboration Information Systems Flashcards
what is cooperation
group of people working together, all doing essentially the same type of work, to accomplish a job
collaboration
a group of people working together to achieve a common goal via the process of feedback and iteration
2 key characteristics of collaboration
1- people working together to achieve a common goal (via process of feedback and iteration to communicate, share information and knowledge, combine skills, and share time)
2- feedback and interation (cooperation lacks the feedback and iteration loop)
some important traits of effective critical feedback
-provide constructive criticism positive and negative
-be willing to express different an unpopular ideas
-avoid groupthink
what is group think
the desire for group cohesion which discourages creativity
important characterisitc of a collaborator
-speaks their mind even if their viewpoint is unpopular
-is willing to enter difficult conversations
-is open minded and curious
-is a perceptive listener
guidlines for giving constructive critisism
-be specific
-offer suggestions
avoid personal comments
-set positive goals
guidelines for accepting constructive criticism
-question your emotions
-do not dominate
-demonstrate a commitment to the group
three criteria for successful collaboration
1- successful outcome (achieved objectives within time and budget allowed?)
2- improve team capability over time(did the team get better over time)
3- meaningful and satisfying experience( did one feel good about working with that team)
the levels of managerial decsions in an organization
operational, managerial, strategic
a problem solving group needs to….
develop a shared definition of the problem through research, discussion, and compromise
solving problem phases
-define the problem
-identify alt solutions
-specificy evaluation criteria
-evaluate alternatives
-select an alternative
-implement solution
phases of project management
-starting (form team, establish team roles)
-planning(assign tasks, determine schedule)
-doing (perform project tasks, document and report progress)
-finalizing (determine completion, disband team)
requirements for a collaboration information system
hardware (mobile devices)
software (text messaging)
data ( google drive)
Procedures (for using google drive or microsoft office)
people (know when and how to use the system)
how to use collaboration tools to improve completing work, on time, and on budget
-communicate (feedback)
-manage tasks (on time and on budget)
