ch 6: recruitment Flashcards

1
Q

what is recruitment?

A

the process of searching out and attracting qualified job applicants, which begins with the identification of a position that requires staffing and is completed when resumes and/or completed applications are received from an adequate number of applicants

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2
Q

what is a recruiter?

A

a specialist in recruitment, whose job is to find an attract capable candidates

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3
Q

what is employer branding?

A

image or impression of an organization based on the benefits of being employed by that organization

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4
Q

what is employer branding based on?

A

feelings, emotions, realities, and benefits

  • functional benefits
  • economic benefits
  • psychological benefits
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5
Q

what are functional benefits?

A

personal development

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6
Q

what are economic benefits?

A

monetary rewards

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7
Q

what are psychological benefits?

A

feelings of purpose, belonging, and recognition

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8
Q

what are the steps of employer branding?

A
  1. define the target audience
  2. develop the employee value proposition
  3. reinforce value proposition in communication
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9
Q

describe step 1 (define the target audience) of employer branding

A

the target group may be one of the four generations in today’s workforce, the unemployed, or the four employment equity groups

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10
Q

describe step 3 (reinforce value proposition in the communication) of employer branding

A

an integrated marketing approach to internal and external communication should use various channels, such as television, radio, print, websites, social media, etc.

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11
Q

what are constraints on the recruitment process?

A
  • promote-from-within policies
  • compensation policies
  • employment equity plan
  • competition
  • labour shortages
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12
Q

what is the problem with promote-from-within policies?

A

post jobs internally first, even if suitable candidates are lacking

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13
Q

what is the problem with compensation policies?

A

influence potential applicants

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14
Q

what is the problem with employment equity plans?

A

specify hiring designated group members

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15
Q

what is the problem with competition?

A

inducements offered by competition lure candidates away

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16
Q

what is the problem with labour shortages?

A

difficult to recruit suitable candidates

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17
Q

what is the purpose of Application Tracking Systems?

A

use of online applications

  • reduces risk of lost applications
  • increases exposure level of job ads
  • minimizes likelihood of biases associated with other forms of recruitment
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18
Q

describe standardized application forms?

A
  • facilitates comparison of candidates
  • provides information specifically requested by the company
  • may be viewed as a sample of the candidate’s own work
  • allows for written authorization for reference checking
  • includes an acknowledgment by the applicant that the information provided is true and accurate
  • data can be used for employment equity tracking purposes
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19
Q

what is a biographical information blank (BIB)?

A
  • biodata form
  • more detailed version of an application form
  • focuses on biographical data found to be predictive of job success
  • questions relating to age, gender, race or other ground prohibited under human rights legislation cannot be used
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20
Q

what are advantages of internal recruitment?

A
  • largest source of recruits
  • seen as reward for competence; enhances commitment, morale, and performance
  • insiders may be more committed to company’s goals; less likely to leave
  • provides longer-term perspective for business decisions
  • provides more accurate assessment of skills
  • require less orientation
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21
Q

what are drawbacks of internal recruitment?

A
  • unsuccessful candidates may become discontented; especially if feedback of failure is not provided
  • may waste time and create false hopes when internal candidates ar enot genuinely being considered
  • employers may not readily accept a boss appointed from within their own ranks
  • new leader may have difficulty adjusting to a higher position and not being “one of the gang”
  • tendency to maintain status quo when news and innovative direction is needed
22
Q

what are some limitation of recruiting from within?

A
  • insufficient number of qualified internal candidates, especially for specialized positions
    • quicker to bring in an external candidate
  • organization wants to acquire new knowledge or expertise, gain new ideas, and revitalize a department or the organization
23
Q

what are some advantages od external recruitment?

A
  • access to a larger pool of qualified candidates
  • availability of more diverse applicant pool
  • acquisition of skills or knowledge not currently available in the organization
  • elimination of rivalry and competition between internal applicants
  • potential cost saving from hiring individuals with existing skills vs. expensive training
24
Q

what should the recruiter consider when planning external recruitment?

A
  • the type of job and effectiveness of recruitment methods
  • measure effectiveness of recruitment
25
what is time-lapse data?
time from initiation of recruitment to the first day of work of successful candidates
26
what are examples of traditional networking?
* cold calls * print advertising * employee referrals * former employees * educational institutions
27
describe cold calls
* walk-ins and write-ins * inexpensive
28
describe print advertising
* want ads and blind ads (name of institution is hidden) * guidelines: communicate attention interest, desire, action
29
describe employee referrals
* low cost * problems of **inbreeding** and **nepotism**
30
describe the pros of networking educational institutions
* good for **entry level jobs** * good for **recent educational** knowledge * less **expensive**
31
explain fairs
useful for finding specialized occupations or general openings. Online fairs are now common
32
what is the purpose of online recruiting?
* **commonly** used * generate **more** and **quicker** responses and at **less** cost
33
what are potential problems with online recruiting?
* internet **overload - deluge** of resumes * some potential applicants don't use internet
34
what are the pros of internet job boards?
**fast, easy**, and **convenient**
35
what are the pros of corporate websites?
career pages; promote **employer brand**
36
what does onine networkinf sites use?
**social media**
37
what are examples of agency recruiters?
* employment and social development canada (ESDC) * executive search firms * private employment agencies
38
what is Employment and Social Development Canada (ESDC)?
job bank - largest web-based job board
39
what are executive search firms?
* fee based * used for critical senior level positions
40
what are private employment agencies?
* fee based; perform preliminary screening * useful when: * company does not have an HR department * openings must be filled quickly * need to recruit a large number of specific types of employees
41
what are examples of non-permanent staff?
* temporary help agencies * contract workers * offshoring and outsourcing jobs
42
what are the use of **temporary help** agencies?
used for **seasonal work, special projects, vacation leaves**
43
what are the benefits of temporary help agencies?
* cost **less** * substitutes provided if performance is **unsatisfactory, highly motivated workers**
44
describe contract workers
* work for specific time period * professionals with specialized skills * **self-employed**
45
what is outsourcing?
**outside vendors supply** services
46
what is offshoring?
**outside vendors** from **abroad**
47
what are the pros of attracting older workers?
* tend to have **higher** job satisfaction * **loyal** and **committed** * strong work **ethic** * **good** people skills * willing to work in **variety of roles** * develop **flexible** work arrangements * **redesign** jobs as necessary
48
describe younger employees
* respond to technology based job searching and recruitment * ike short, snappy ads that advertise culture of the organization
49
describe millenial employees
* seek employers that allow a degree of independence in decision-making * want transparency in policies and work-life balance * prefer organizations that contribute to society
50
describe recruiting designated group members
* **same** recruitment methods as other job seekers * employer must show commitment of **equality** and **diversity** * advertise in **alternative publications** targeted at designated groups * use **specialized** agencies