ch 11: Strategic Pay Plans Flashcards

1
Q

describe employee compensation and the main components

A
  • all forms of pay going to employees and arising from their employment
  • main components
    • direct financial payments (wages, salaries, incentives, commissions, bonuses)
    • indirect financial payments (financial benefits)
  • pay plans must adhere to legal requirements, union issues, rewards alignment, and equity
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2
Q

describe aligning total rewards with strategy

A
  • sligned reward strategy is directly related to employee behaviours the firm needs to achieve its competitive strategy
  • total rewards include more challenging jobs, career development, and recognition programs
  • considerations in setting compensation policy:
    • does the firm want to be a leader or follower regarding pay
    • business strategy
    • The compensation plan should first advance the firm’s strategic aims
    • Compensation policies are usually written by the HR or compensation manager in conjunction with senior managemen
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3
Q

what are some legal considerations in compensation?

A
  • employment/labour standard acts (Canada Labour Code)
  • workers’ compensation laws
  • human rights acts
  • Canada/Quebec Pension Plans
  • Pay equity act
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4
Q

describe employment/labour standards acts (Canada Labour code)

A
  • sets minimums for pay, wages, hours of work, vacations, statutory holidays, termination pay, and record keeping of pay information
  • Executive, administrative, and professional employees are generally exempt from the overtime pay requirements.
  • varies some of the minimum standards
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5
Q

describe workers’ compensation laws

A
  • each jurisdiction has own laws to provide reasonable income to victims of work-related accidents/illnesses
  • The Employment Insurance Act is aimed at protecting Canadian workers from total economic destitution in the event of employment termination that is beyond their control
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6
Q

describe human rights acts

A
  • protects workers from discrimination
  • most prohibit discrimination in employment (such as in compensation and promotion) on the basis of age, sex, colour, or race; ancestry and place of origin; religion and creed; marital and family status; and physical or mental disability.
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7
Q

describe Canada/Quebec Pension Plans

A
  • mandatory contributions by employees and employers
  • Pension benefits based on the employee’s average earnings are paid during retirement
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8
Q

describe pay equity act

A
  • equal pay for jobs of equal value to all classes of employees
  • regardless of requirement, wage gaps still persist
  • Providing equal pay to male­ dominated job classes and female­dominated job classes of equal value to the employer.
  • Ontario and Quebec require pay equity in both the public and the private sectors, whereas the legislation in the other four provinces applies only to the public sector
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9
Q

describe union considerations on compensation decisions

A
  • unions and labour relations laws influence pay plans
  • the Canadian industrial/relations board ensures employees are treated in accordance with their legal rights
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10
Q

what is the union attitudes toward compensation?

A
  • concerns about managerial malpractice
  • workers are the only ones who can judge the relative value of each job
  • management’s method in job evaluation can be manipulative in order to restrict or lower pay
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11
Q

describe equity theory of motivation and the different types of equity

A
  • proposes that people are motivated to maintain a balance between what they perceive as their contributions and their rewards
  • if a person perceives an inequity, a tension or drive will develop that motivates him or her to reduce the tension and perceived inequity.
  • types:
    • external equity
    • internal equity
    • individual equity
    • procedural equity
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12
Q

what is external equity?

A
  • how does a job’a pay rate in one company compare to a pay rate in other companies
  • An employee perception of pay as fair given the pay rates in other organizations.
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13
Q

what is internal equity?

A
  • compare pay rates with co-workers doing the same or similar jobs
  • An employee perception of pay as fair given the pay rates of others in the organization.
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14
Q

what is individual equity?

A
  • fairness of pay compared to performance
  • To the fairness of an individual’s pay as compared with what his or her co-workers are earning for the same or very similar jobs within the company, based on each person’s performance
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15
Q

what is procedural equity?

A
  • fairness in pay decisions
  • Perceived fairness of the processes and procedures used to make decisions regarding the allocation of pay
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16
Q

what are some ways managers can addess equity issues?

A
  • salary surveys to monitor and maintain external equity
  • job analysis and comparisons to maintain external equity
  • performance appraisals and incentive pay to maintain individual equity
  • communication, grievance mechanisms, and employee participation to maintain procedural equity
  • To head off discussions that might prompt feelings of internal inequity, some firms maintain strict secrecy over pay rates, with mixed results
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17
Q

what are the stages for establishing pay rates?

A
  1. preparing for job evaluation
  2. conduct a wage/salary survey
  3. combine job evaluation and salary surveys to determine pay for jobs
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18
Q

describe stage 1 (preparing for job evaluation) when establishing pay rates

A
  • job evaluation: a systemic comparison to determine the relative worth of a job
  • establish a benchmark job against which other jobs are compared
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19
Q

what is a benchmark job?

A

A job that is critical to the firm’s operations or that is commonly found in other organizations.

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20
Q

what are compensable factors when preparing for job evaluation?

A
  • fundamental elements of a job such a skill, effort, responsibility, and working conditions
  • may include know-how, problem solving, accountability
  • all comparable jobs are evaluated using the same factors
  • the ranking method is hard to defend to employees or others who may not agree with the resulting job hierarchy
21
Q

describe the job evaluation committee

A
  • may include employees, HR staff, managers, and union representatives
  • identify the needs, get cooperation, choose committee members
  • A diverse group established to ensure the fair and comprehensive representation of the nature and requirements of the jobs in question.
  • The evaluation committee first identifies 10 or 15 key benchmark jobs to be evaluated first
  • relative value and importance of all other jobs will be compared to the benchmark jobs
22
Q

what are the different job evaluation methods?

A
  • classification/grading
  • point method
23
Q

describe classification/grading

A

A method for categorizing jobs into groups.

  • classes are groups of similar jobs (ex: deans)
  • grades are jobs similar in difficulty but otherwise different
  • pay grade comprises jobs of approximately equal value or importance
24
Q

what is grade/group description?

A

A written description of the level of compensable factors required by jobs in each grade; used to combine similar jobs into grades or classes.

25
Q

what are the advantages and disadvantages to the job classification method?

A
  • advantage: most employers usually end up classifying jobs anyway, regardless of the job evaluation method that they us
  • disadvantage: it is difficult to write the class or grade descriptions, and considerable judgment is required in applying them.
26
Q

describe point method

A
  • identifies number of compensable factors in a job
  • most common factors in Canada:
    • skill
    • effort
    • responsibility
    • working conditions
  • To use the point method, it is necessary to have current job descriptions and job specifications based on a thorough job analysis
  • involve a quantitative technique that is easily explained to and used by employees
27
Q

describe stage 2 (conduct a wage/salary) to establish pay rates

A
  • use survey to:
    • determine pay rates for benchmark jobs
    • determine pay based on marketplace rates
    • collect data on benefits, pay-for-perfromance, etc.
    • A survey aimed at determining prevailing wage rates.
  • formal/informal surveys by the employer
  • commercial, professional, and government salary
  • any survey data must be carefully assessed for accuracy
28
Q

describe formal and informal surverys by the employer

A
  • Informal telephone surveys are good for collecting data on a relatively small number of easily identified and quickly recognized jobs
  • Some employers use formal questionnaire surveys to collect compensation information from other employers,
29
Q

describe commercial, professional, and government salary surveys

A
  • surveys published by various commercial firms, professional associations, or government agencies
  • Statistics Canada also makes more detailed data regarding industry-specific benchmarks readily available
  • For some jobs, salaries are determined directly based on formal or informal salary survey
30
Q

what is a wage curve?

A

A graphic description of the relationship between the value of the job and the average wage paid for this job

31
Q

what are the steps in determining pay for pay grades using a wage curve?

A
  1. find the average pay for each pay grade, since each of the pay grades consists of several jobs
  2. plot the pay rates for each pay grade
  3. fit a line (called a “wage line”) through the points just plotted
32
Q

what is done in stage 3 (combine job evaluation and salary surveys to determine oay for jobs) of establishing pay rates?

A

determine pay for pay grade and develop rate ranges

33
Q

what are the benefits of using pay ranges?

A
  • allows employers to provide for performance differences
  • more flexibility for employees with greater experience of seniority
34
Q

what are pay ranges?

A

A series of steps or levels within a pay grade, usually based on years of service.

35
Q

what is broadbanding?

A
  • reduces the number of salary grades and ranges
  • allows flexibility in compensation
  • Reducing the number of sal-ary grades and ranges into just a few wide levels or “bands,” each of which then contains a relatively wide range of jobs and salary levels.
36
Q

describe correcting out-of-line rates

A
  • underpaid employees should have wages raised to the minimum of the rate range for their pay grade
  • overpaid employees are often called red circle pay rates
37
Q

what would you do if there are employees with red circle pay rates?

A
  • freeze the rate paid
  • transfer or promote to jobs that match the rate
  • freeze rate for a period of time
  • if promotion is not possible, then cut the rate to the maximum in the pay range for their grade
38
Q

what is a red circle pay rate?

A

A rate of pay that is above the pay range maximum.

39
Q

desribe pay for knowledge: competency-based pay plans

A
  • pay for range, depth and types of knowledge employees are capable of using, rather than the job they hold
  • competency-based pay (for management)
  • skill-based pay (for manufacturing employees)
  • core competencies
  • functional competencies
  • behavioural competencies
40
Q

describe core competencies

A

describe knowledge and behaviours that employees throughout the organization must exhibit for the organization to succeed

41
Q

describe functional competencies

A
  • associated with a particular organizational function
  • organizational function
42
Q

describe behavioural competencies

A
  • expected behaviours
43
Q

what should a pay-for-knowledge program include?

A
  • measurable competencies/skills directly important for job performance
  • new and different competencies that replace obsolete competencies or competencies that are no longer important to job performance
  • on-the-job training
44
Q

describe the three-level plan to determine pay

A
  1. limited ability, such as knowledge of basic facts and ability to perform simple tasks without direction
  2. the employee has attained partial proficiency and could, for instance, apply technical principles on the job.
  3. the employee is fully competent in the area and could, for example, analyze and solve production problems
45
Q

describe pay for executive, managerial, and professional jobs

A
  • salary, benefits, short term incentives, long-term incentives, and prerequisites
  • salary depends on the value of the person’s work to the organization and how well responsibilities are carried out
  • compensation tends to emphasize performance incentives
46
Q

what are the 5 elements in an executive/managerial compensation package?

A
  1. salary
  2. benefits
  3. short-term incentives
  4. long-term incentives
  5. perquisites
47
Q

describe compensating professional employees

A
  • compensable factors not easily measured for analytical jobs
  • focus is on problem solving, creativity, job scope and technical knowledge, and expertise
  • job evaluation does not show value of professional work
  • employers use market-pricing approach
48
Q

what is market-pricing approach?

A

An approach usually limited to determining compensation for professional jobs based on values established for similar benchmark jobs in the market