Ch 6 - Alyssa *done

Question 1

• Instructional methods

Answer 1

techniques used to stimulate learning

Question 2

Lecture

Answer 2

trainer presents to trainees the training content to be learned

Question 3

Discussion

Answer 3

two way conversation between trainer and trainees, & among trainees.

Question 4

trainees discuss, analyze and solve real problems

Answer 4

case study

Question 5

case incident

Answer 5

one problem or issue is presented for analysis

Question 6

trainees observe task performance and then attempt to imitate

Answer 6

behaviour modelling

Question 7

role play

Answer 7

trainees practice new behaviours in a safe environment

Question 8

using modes of physical/social events designed to represent reality

Answer 8

simulations

Question 9

games

Answer 9

structured competition that allows trainees to learn specific skills

Question 10

action learning

Answer 10

trainees solve real-world problems and accept responsibility for the solutiion

Question 11

How to overcome disadvantages of lectures

Answer 11

Q&A, time for discussion, other methods of trainee involvement

Question 12

Combining individual instructional methods

Answer 12

a program or course

Question 13

One of the primary ways to increase trainee involvement

Answer 13

discussion (method)

Question 14

o Five purposes of group discussions:

Answer 14

 Helps trainees recognize what they do not know and should know
 An opportunity for trainees to get answers to questions
 Allows trainees to get advice on matters that are of concern to them
 Allows training to share ideas and derive a common wisdom
 Way for trainees to learn about one another as people

Question 15

when is discussion most effective?

Answer 15

when trainer can convince trainees a collective approach is has advantage over individual (must create participative culture)

Question 16

Objectives of a case study method

Answer 16

introduce realism into trainee’s learning
deal with a variety of problems, goals, facts, conditions and conflicts that often occur in the real world
teach trainees how to make decisions
teach trainees to be creative and think independently

Question 17

requirements of case study

Answer 17

qualifications of trainer&trainees, space and dimensions (open information atomosphere), enough time

Question 18

operational consulting

Answer 18

businesses report problems to schools, students analyze situation and report back to school (case study)

Question 19

cases of a case study should be:

Answer 19

written by more than one person, accompanied by a teaching note, and be a REAL organizational situation, include enough info and background for readers to make qualified decision

Question 20

4 key elements for observational learning to occur(behaviour modelling)

Answer 20

attention, retention, reproduction, reinforcement

Question 21

behaviour modelling is based on 4 general principles of learning

Answer 21

observation (modelling)
rehearsal (practice) - break down, master and reinforce each step
reinforcement (reward)
transfer

Question 22

for behaviour modelling, trainer must be:

Answer 22

seen as credible and trusted by trainees

Question 23

Phases of role play

Answer 23

development (scenario
enactment (assign scenario and roles, given time to become familiar and act out)
debriefing (outcomes shared, correct behaviours reinforced, connect learning points to trainees jobs)

Question 24

equipment simulators -

Answer 24

mechanical devices that are similar to those that employees use on the job designed to simulate thje kinds of procedures, mvoements and decisions required in a work environment

Question 25

steps of successful simulation

Answer 25

preparing for the simulation
delivering the simulation
debriefing the simulation
following up on the simulation

Question 26

physical fidelity

Answer 26

similarity of the physical aspects to actual job

Question 27

psychological fidelity

Answer 27

similarity of the psychological conditions of the simulation to the actual work environment

Question 28

skills targeted by business games

Answer 28

problem-solving, interpersonal, decision making

Question 29

problem based learning

Answer 29

training methods that require trainees to solve real or simulated open-ended problems (like action learning)

Question 30

Instructional Media

Answer 30

the medium or media used to deliver the training content and methods to trainees

Question 31

audio-visual methods

Answer 31

various forms of media that are used to illustrate key points or demonstrate certain actions or behaviours

Question 32

effective training methods

Answer 32

highly involve trainee in learning process and closely resembles the job; combo is better

Question 33

3 major factors in choosing training method

Answer 33

Objectives, Costs and Use on the Job

Question 34

aptitude treatment interaction

Answer 34

situations in hwich the effect of a training method depends on trainee characteristics

Question 35

blended training

Answer 35

the use of a combination of approaches to training such as classroom, on the job and computer technology

Question 36

training methods will depend on

Answer 36

nature of job & industry, size of training group, company budget & timeline, government regulations or subsidies, learning styles, and the trainer’s talents.