Ch 5 supplementary Flashcards

1
Q

Please indicate the criteria McDonald’s used to divide customers in different groups.

demographic

psychographic

behavior

geographic

A

demographic

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2
Q

The focus of McDonald’s Southwest Chicken Salad TV is different when targeting General Public, African American customers, Hispanic customers, and Asian customers.

The above example is related to ______________

market segmentation

market targeting

market positioning

A

market positioning

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3
Q

When Febreze communicated with customers that Febreze can eliminate the undesired odor, The positioning strategy is more related to

consumer personality

product attributes

product price

consumer usage occasion

A

product attributes

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4
Q

When Febreze communicated with customers that using Febreze as something that came at the end of the cleaning ritual, the reward, rather than as a whole new cleaning routine. The positioning strategy is more related to

product attributes

product quality

consumer demographic profile

consumer usage occasion

A

consumer usage occasion

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