Ch. 5: Professional Development and Mastery Flashcards
List the three areas that an ISO must “front-load” to help perform the functions of the ISO.
Knowledge, skill, and attitude [KSA].
What are the efforts called when an ISO acquires the knowledge, skill , and attitude?
Front-loading
What is the first step towards professional development as an ISO?
Front-loading
What is the goal of ISO professional development?
To achieve “mastery.”
What is the concept that an individual can achieve 90 percent of an objective 90 percent of the time?
mastery (90/90 rule)
What is the ability to perform with a certain “unconscious competence?”
mastery
What is performing functions with an analytical automation that is deeply connected with and appropriate for the incident?
mastery/unconscious competence
What term means doing things right?
efficiency
What term is used to reflect doing the right things?
effectiveness
What must the ISO do to become efficient and effective?
Must learn, then perform.
What is the acquisition of the knowledge, skills, and attitude needed to achieve mastery?
learning
What is the demonstration of acquired mastery in the incident environment?
performance
The key is to recognize situations - and __________ facilitates recognition.
knowledge
What does “skill” for the ISO referred as?
Intellectual tasks such as hazard reduction and problem solving.
What are the adjectives that are associated with skill objectives?
“determine,” “predict,” and “implement”
What terms does knowledge objectives tie to?
“list,” “describe,” and “identify”
What is learned and acquired gradually and, at times, incidentally?
attitudes
What can be shaped and altered by beliefs, values, and experiences?
attitudes