Ch. 5 Personal Decisions Flashcards

1
Q

A Model of Personnel Decisions

A
  • SIOP outlines principles of selection: goal is fair and accurate results
    http: //www.siop.org/_principles/principles.pdf
  • Linkage between predictors and criterion is crucial step
  • This linkage is accomplished through methods of statistical analysis
  • The better the linkage, the more accurate the personnel decisions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Strategy

A
  • How an organization seeks to accomplish its goals
  • An organization’s strategy will influence the amount of money it will spend on human resources
  • Fast food industry has 300% turnover and low level of training needed
  • A 10% turnover in medical field is considered too high, so they will spend more money on human resources
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Talent acquisition

A
  • Recent term to reflect the shift from wanting people to do a job to wanting people to adapt with the changing needs of the organization
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Recruitment

A
  • Attracting and keeping competent employees is critical to a successful organization
  • Organizations can expect to pay about $1,000 to recruit an hourly wage worker, $7,000 to recruit a yearly salaried worker, and $23,000 to recruit an executive level employee
  • Costs: Advertising (paper media, radio and television, job fairs, online, travel, hosting applicants while they’re there)
    For higher level positions, possibly use a search firm that will expect payment of possibly 50% of the first-year salary of the person they find
  • Importance of recruiting varies in proportion to how much organization cares about hiring good talent

Depending on the position, any of the below strategies might be used:

  • Help wanted ad in the window or in the newspaper (old school)
  • Advertise on professional organization listservs
  • Advertise through social media – Twitter, Facebook, LinkedIn
  • Post on company website or other job search websites
  • Employee referral program
  • College recruiters (for entry-level positions)
  • Employment agencies – both for temp and higher level searches
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

“Realistic Job Preview” or RJP

A
  • An accurate picture of the job helps you find people who actually want that and are qualified for it (stems directly from your work analysis)
  • Also increases later job satisfaction and decreases turnover
  • This RJP needs to be conveyed through all stages of the process
  • Recruitment materials, interview, company website
    Make sure employee can talk to various different people at the interview and ask questions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Predictor validity

A
  • Specifically, I am talking about the strength of the validity coefficient (how well does the predictor relate to the criterion) – typically .30 to .50
  • Will you establish a predictor cutoff?
    That point at which you say a score is good enough or “passing”
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Selection ratio

A
  • The proportion of people who will be hired out of the applicant pool
  • The smaller the selection ratio, the greater the value of the predictor
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Personnel Selection – With Cutoff

A
  • If the predictor has done it’s job, the average criterion score of the accepted applicants should be higher than the average of rejected applicants
  • If there is no correlation between correlation and criterion, using a predictor cutoff for selection won’t predict successful applicants any better than chance.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Cutoff Scores: Too High vs. Too Low

A
  • Too high and people who would be successful employees could fail
  • Too low and people who would not be successful employees could pass
  • Decision on which side to error on may depend on the job
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Cuttoff Scores: Three suggestions

A
  • Process of setting cutoff scores should start in work analysis
  • When possible, data should be used to determine cutoff
  • Cutoff scores should be high enough to ensure minimum standards of job performance are met
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Base Rate of Success

A
  • the percentage of current employees who perform their jobs successfully (as determined by a criteria cutoff defined by management)
  • If base rate is 50%, your selection process only needs to yield new employees that perform at that rate or better on average to be successful
  • If base rate is 100%, there is no way you could improve upon this ideal situation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Selection Ratio

A

X Hired / X Applicants

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Selection Decision

A
A = True Positive
B = True Negative
C = False Negative
D = False Positive
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Selection utility

A
  • A measure of the usefulness or quality of the selection procedure
  • One way to calculate – Taylor & Russell Model (1939)
    If you know the base rate of success and the validity coefficient, you can figure out a selection ratio that will maintain or exceed your base rate of success
    If you know any two of the three components, you can know the third
  • Your book says utility is a concept reflecting the economic value (expressed in monetary terms) of making personnel decisions
  • Other utility functions take into consideration cost per hire (Cronbach & Gleser, 1965)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Validity Generalization

A
  • refers to a predictor’s validity from one validation study being able to spread or “generalize to” other jobs or contexts
  • In the extreme case, a predictor could be validated for one job in one context (i.e., clerical work in the army), and then be used as a predictor for all other jobs
  • Meta-analyses have revealed the consistent relationship between cognitive ability and job performance across a variety of occupations (and conscientiousness)
  • Thus, some researchers might be comfortable with validity generalization for certain predictors
  • However, when employers are asked to defend their selection processes in a court of law, validity generalization arguments have not fared very well
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Civil Rights Act of 1964

A
  • Title VII, Protects against unlawful employment practices influencing 5 protected groups
  • Protected groups: race, gender, religion, color, national origin
  • Applicable to all personnel decisions: selection, training, promotion, retention, and performance appraisal
  • Also covers recruitment materials—cannot advertise a job as “Help Wanted – Men”
  • Age added as a protected class in 1967 (40 years and older)
  • People with disabilities became seventh protected class in 1990 with the Americans with Disabilities Act (ADA)
17
Q

Adverse impact

A
  • A certain employment practice affects groups differently (e.g., selects for White people at a greater rate than other underrepresented minorities)
    80% rule
  • The selection ratio (number hired/number applied) for protected groups cannot be below 80% that of non-protected groups
18
Q

Disparate treatment

A
  • Different groups cannot be treated differently in during any part of the employment process
  • For example, women can’t be required to take a physical abilities test if men aren’t