Ch 5 Part 2 Flashcards
An organization’s size affects the likelihood it will take competitive actions as well as the …….. and ……. of those actions.
types and timing
Large firms or Small firms ?
Is
typically have a greater amount of slack resources that allows them to initiate a larger total number of competitive actions and strategic actions during a given period.
Large firms
……. exists when the firm’s products meet or exceed customers’ expectations.
Quality
In quality Customers will :
• Will not buy a product or use a service until they believe it can satisfy at least their base-level expectations in terms of quality dimensions that are important to them
Customers Will not buy a product or use a service until they believe it can satisfy at least their base-level expectations in terms of quality dimensions that are important to them ?
True or false?
True
Quality is a base denominator for:
• Competing successfully in the global economy
• Achieving competitive parity, at a minimum
Quality is a necessary but insufficient condition for achieving an advantage ?
True or False?
True
In general, a firm is likely to respond to a competitor’s action when either:
1
•The action damages the firm’s ability to use its core competencies to create or maintain an advantage.
In addition to market commonality, resource similarity, and awareness, motivation, and ability, firms evaluate three other factors to predict how a competitor is likely to respond to competitive actions:
- Type of competitive action
- Actor’s reputation
- Market dependence
In general, the number of tactical responses firms take exceed the number of strategic responses they take, because:
1
2
3
• Strategic responses involve a significant commitment of resources.
• Strategic responses are difficult to implement and reverse.
• The time needed to implement a strategic action and to assess its effectiveness can delay the competitor’s response to that action.
An actor is the firm taking an action or a response.
True or false?
True
Reputation is the positive or negative attribute ascribed by one rival to another based on past competitive behavior ?
T or F
T
…… ……. denotes the extent to which a firm derives its revenues or profits from a particular market.
Market dependence
competitors with low market dependence are likely to respond strongly to attacks threatening their market position ?
T or F
F
competitors with high market dependence are likely to respond strongly to attacks threatening their market position
Competitive dynamics differ in slow-, fast-, and standard- cycle markets
L