Ch. 5 Diversity Flashcards

1
Q

A nurse is caring for patients of diverse cultures in a community health care facility. Which characteristics of cultural diversity that exist in the United States should the nurse consider when planning culturally competent care? Select all that apply.

A) The United States has become less inclusive of same-sex couples.
B) Cultural diversity is limited to people of varying cultures and races.
C) Cultural diversity is separate and distinct from health and illness.
D) People may be members of multiple cultural groups at one time.
E) Culture guides what is acceptable behavior for people in a specific group.
F) Cultural practices may evolve over time but mainly remain constant.

A

d, e, f.

A person may be a member of multiple cultural, ethnic, and racial groups at one time. Culture guides what is acceptable behavior for people in a specific group. Cultural practices and beliefs may evolve over time, but they mainly remain constant as long as they satisfy a group’s needs. The United States has become more (not less) inclusive of same-sex couples. The definition of cultural diversity includes, but is not limited to, people of varying cultures, racial and ethnic origin, religion, language, physical size, biological sex, sexual orientation, age, disability, socioeconomic status, occupational status, and geographic location. Cultural diversity, including culture, ethnicity, and race, is an integral component of both health and illness.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

In order to provide culturally competent care, nurses must be alert to factors inhibiting sensitivity to diversity in the health care system. Which nursing actions are examples of cultural imposition? Select all that apply.

A) A hospital nurse tells a nurse’s aide that patients should not be given a choice whether or not to shower or bathe daily.
B) A nurse treats all patients the same whether or not they come from a different culture.
C) A nurse tells another nurse that Jewish diet restrictions are just a way for them to get a special tray of their favorite foods.
D) A Catholic nurse insists that a patient diagnosed with terminal bladder cancer see the chaplain in residence.
E) A nurse directs interview questions to an older adult’s daughter even though the patient is capable of answering them.
F) A nurse refuses to care for a married gay man who is HIV positive because she is against same-sex marriage.

A

a, d.

Cultural imposition occurs when a hospital nurse tells a nurse’s aide that patients should not be given a choice whether or not to shower or bathe daily, and when a Catholic nurse insists that a patient diagnosed with terminal bladder cancer see the chaplain in residence. Cultural blindness occurs when a nurse treats all patients the same whether or not they come from a different culture. Culture conflict occurs when a nurse ridicules a patient by telling another nurse that Jewish diet restrictions are just a way for Jewish patients to get a special tray of their favorite foods. When a nurse refuses to respect an older adult’s ability to speak for himself or herself, or if the nurse refuses to treat a patient based on that patient’s sexual orientation, the nurse is engaging in stereotyping.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

A nurse caring for culturally diverse patients in a health care provider’s office is aware that patients of certain cultures are more prone to specific disease states than the general population. Which patients would the nurse screen for diabetes mellitus based on the patient’s race? Select all that apply.

A) A Native American patient
B) An African-American patient
C) An Alaska Native
D) An Asian patient
E) A White patient
F) A Hispanic patient

A

a, c, e, f.

Native Americans, Alaska Natives, Hispanics, and Whites are more prone to developing diabetes mellitus. African Americans are prone to hypertension, stroke, sickle cell anemia, lactose intolerance, and keloids. Asians are prone to hypertension, liver cancer, thalassemia, and lactose intolerance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A nurse is using the ESFT model to understand a patient’s conception of a diagnosis of chronic obstructive pulmonary disease (COPD). Which interview question would be MOST appropriate to assess the E aspect of this model—Explanatory model of health and illness?

A) How do you get your medications?
B) How does having COPD affect your lifestyle?
C) Are you concerned about the side effects of your medications?
D) Can you describe how you will take your medications?

A

b.

The ESFT model guides providers in understanding a patient’s explanatory model (a patient’s conception of her or his illness), social and environmental factors, and fears and concerns, and also guides providers in contracting for therapeutic approaches. Asking the questions: “How does having COPD affect your lifestyle?” explores the explanatory model, “How do you get your medications?” refers to the social and environmental factor, “Are you concerned about the side effects of your medications?” addresses fears and concerns, and “Can you describe how you will take your medications?” involves therapeutic contracting.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The nurse practitioner sees patients in a community clinic that is located in a predominately White neighborhood. After performing assessments on the majority of the patients visiting the clinic, the nurse notes that many of the minority groups living within the neighborhood have lost the cultural characteristics that made them different. What is the term for this process?

A) Cultural assimilation
B) Cultural imposition
C) Culture shock
D) Ethnocentrism

A

a.

When minority groups live within a dominant group, many members lose the cultural characteristics that once made them different in a process called assimilation. Cultural imposition occurs when one person believes that everyone should conform to his or her own belief system. Culture shock occurs when a person is placed in a different culture perceived as strange, and ethnocentrism is the belief that the ideas, beliefs, and practices of one’s own cultural group are best, superior, or most preferred to those of other groups.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A nurse states, “That patient is 78 years old—too old to learn how to change a dressing.” What is the nurse demonstrating?

A) Cultural imposition
B) Clustering
C) Cultural competency
D) Stereotyping

A

d.

Stereotyping is assuming that all members of a group are alike. This is not an example of cultural competence nor is the nurse imposing her culture on the patient. Clustering is not an applicable concept.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A young Hispanic mother comes to the local clinic because her baby is sick. She speaks only Spanish and the nurse speaks only English. What is the appropriate nursing intervention?

A) Use short words and talk more loudly.
B) Ask an interpreter for help.
C) Explain why care can’t be provided.
D) Provide instructions in writing.

A

b.

The nurse should ask an interpreter for help. Many facilities have a qualified interpreter who understands the health care system and can reliably provide assistance. Using short words, talking loudly, and providing instructions in writing will not help the nurse communicate with this patient. Explaining why care can’t be provided is not an acceptable choice because the nurse is required to provide care; also, since the patient doesn’t speak English, she won’t understand what the nurse is saying.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A nurse is interviewing a newly admitted patient. Which question is considered culturally sensitive?

A) “Do you think you will be able to eat the food we have here?”
B) “Do you understand that we can’t prepare special meals?”
C) “What types of food do you eat for meals?”
D) “Why can’t you just eat our food while you are here?”

A

c.

Asking patients what types of foods they eat for meals is culturally sensitive. The other questions are culturally insensitive.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A nurse is telling a new mother from Africa that she shouldn’t carry her baby in a sling created from a large rectangular cloth. The African woman tells the nurse that everyone in Mozambique carries babies this way. The nurse believes that bassinets are safer for infants. This nurse is displaying what cultural bias?

A) Cultural imposition
B) Clustering
C) Cultural competency
D) Stereotyping

A

a.

The nurse is trying to impose her belief that bassinets are preferable to baby slings on the African mother—in spite of the fact that African women have safely carried babies in these slings for years.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

A nurse is teaching a novice nurse how to provide care for patients in a culturally diverse community health clinic. Although all these actions are recommended, which one is MOST basic to providing culturally competent care?

A) Learning the predominant language of the community
B) Obtaining significant information about the community
C) Treating each patient at the clinic as an individual
D) Recognizing the importance of the patient’s family

A

c.

In all aspects of nursing, it is important to treat each patient as an individual. This is also true in providing culturally competent care. This basic objective can be accomplished by learning the predominant language in the community, researching the patient’s culture, and recognizing the influence of family on the patient’s life.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A hospice nurse is caring for a patient who is dying of pancreatic cancer. The patient tells the nurse “I feel no connection to God” and “I’m worried that I find no real meaning in life.” What would be the nurse’s best response to this patient?

A) Give the patient a hug and tell him that his life still has meaning.
B) Arrange for a spiritual adviser to visit the patient.
C) Ask if the patient would like to talk about his feelings.
D) Call in a close friend or relative to talk to the patient.

A

c.

When caring for a patient who is in spiritual distress, the nurse should listen to the patient first and then ask whether the patient would like to visit with a spiritual adviser. To arrange for a spiritual adviser first may not respect the wishes of the patient. A hug and false reassurances do not address the diagnosis of spiritual distress. Talking to friends or relatives may be helpful, but only if the patient desires their visits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A nurse who was raised as a strict Roman Catholic but who is no longer a practicing Catholic stated she couldn’t assist patients with their spiritual distress because she recognizes only a “field power” in each person. She said, “My parents and I hardly talk because I’ve deserted my faith. Sometimes I feel real isolated from them and also from God—if there is a God.” Analysis of these data reveals which unmet spiritual need?

A) Need for meaning and purpose
B) Need for forgiveness
C) Need for love and relatedness
D) Need for strength for everyday living

A

c.

The data point to an unmet spiritual need to experience love and belonging, given the nurse’s estrangement from her family and God after leaving the church. The other options may represent other needs this nurse has, but the data provided do not support them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A nurse is performing spirituality assessments of patients living in a long-term care facility. What is the best question the nurse might use to assess for spiritual needs?

A) Can you describe your usual spiritual practices and how you maintain them daily?
B) Are your spiritual beliefs causing you any concern?
C) How can I and the other nurses help you maintain your spiritual practices?
D) How do your religious beliefs help you to feel at peace?

A

c.

Questioning how the staff can meet patients’ spiritual practices assesses spiritual needs. Asking the patient to describe spiritual practices assesses spiritual practices. Asking about concerns assesses spiritual distress, and asking about feeling at peace assesses the need for forgiveness.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A patient whose last name is Goldstein was served a kosher meal ordered from a restaurant on a paper plate because the hospital made no provision for kosher food or dishes. Mr. Goldstein became angry and accused the nurse of insulting him: “I want to eat what everyone else does—and give me decent dishes.” Analysis of these data reveals what finding?

A) The nurse should have ordered kosher dishes also.
B) The staff must have behaved condescendingly or critically.
C) Mr. Goldstein is a problem patient and difficult to satisfy.
D) Mr. Goldstein was stereotyped and not consulted about his dietary preferences.

A

d.

On the basis of his name alone, the nurse jumped to the premature and false conclusion that this patient would want a kosher diet.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A nurse working in an emergency department assesses how patients’ religious beliefs affect their treatment plan. With which patient would the nurse be most likely to encounter resistance to emergency lifesaving surgery?

A) A patient of the Adventist faith
B) A patient who practices Buddhism
C) A patient who is a Jehovah’s Witness
D) A patient who is an Orthodox Jew

A

c.

Patients who practice the Jehovah’s Witness faith believe blood transfusions violate God’s laws and do not allow them. The other religious groups do not restrict modern lifesaving treatment for their members.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The Roman Catholic family of a baby who was born with hydroencephalitis requests a baptism for their infant. Why is it imperative that the nurse provides for this baptism to be performed?

A) Baptism frequently postpones or prevents death or suffering.
B) It is legally required that nurses provide for this care when the family makes this request.
C) It is a nursing function to assure the salvation of the baby.
D) Not having a Baptism for the baby when desired may increase the family’s sorrow and suffering.

A

d.

Failure to ensure that an infant baptism is performed when parents desire it may greatly increase the family’s sorrow and suffering, which is an appropriate nursing concern. Whether baptism postpones or prevents death and suffering is a religious belief that is insufficient to bind all nurses. There is no legal requirement regarding baptism, and although some nurses may believe part of their role is to ensure the salvation of the baby, this function would understandably be rejected by many.

17
Q

A nurse is caring for patients admitted to a long-term care facility. Which nursing actions are appropriate based on the religious beliefs of the individual patients? Select all that apply.

A) The nurse dietitian asks a Buddhist if he has any diet restrictions related to the observance of holy days.
B) A nurse asks a Christian Scientist who is in traction if she would like to try nonpharmacologic pain measures.
C) A nurse administering medications to a Muslim patient avoids touching the patient’s lips
D) A nurse asks a Roman Catholic woman if she would like to attend the local Mass on Sunday.
E) The nurse is careful not to schedule treatment and procedures on Saturday for a Hindu patient.
F) The nurse consults with the medicine man of a Native American patient and incorporates his suggestions into the care plan.

A

a, b, d, f.

The nurse dietitian should ask a Buddhist if he has any diet restrictions related to the observance of holy days. Since Catholic Scientists avoid the use of pain medications, the nurse should ask a Christian Scientist who is in traction if she would like to try nonpharmacologic pain measures. A nurse administering medications to a Hindu woman avoids touching the patient’s lips. A nurse should ask a Roman Catholic woman if she would like to attend the local Mass on Sunday. The nurse is careful not to schedule treatment and procedures on Saturday for a Jewish patient due to observance of the Sabbath. The nurse would appropriately consult with the medicine man of a Native American patient and incorporates his or her suggestions into the care plan.

18
Q

A nurse who is caring for patients on a pediatric ward is assessing the children for their spiritual needs. Which is the most important source of learning for a child’s own spirituality?

A) The child’s church or religious organization
B) What parents say about God and religion
C) How parents behave in relationship to one another, their children, others, and to God
D) The spiritual adviser for the family

A

c.

Children learn most about their own spirituality from how their parents behave in relationship to one another, their children, others, and God (or a higher being). What parents say about God and religion, the family’s spiritual advisor, and the child’s church or religious organization are less important sources of learning.

19
Q

Even though the nurse performs a detailed nursing history in which spirituality is assessed on admission, problems with spiritual distress may not surface until days after admission. What is the probable explanation?

A) Patients usually want to conceal information about their spiritual needs.
B) Patients are not concerned about spiritual needs until after their spiritual adviser visits.
C) Family members and close friends often initiate spiritual concerns.
D) Illness increases spiritual concerns, which may be difficult for patients to express in words.

A

d.

Illness may increase spiritual concerns, which many patients find difficult to express. The other options do not correspond to actual experience.

20
Q

A nurse who is comfortable with spirituality is caring for patients who need spiritual counseling. Which nursing action would be most appropriate for these patients?

A) Calling the patient’s own spiritual adviser first
B) Asking whether the patient has a spiritual adviser the patient wishes to consult
C) Attempting to counsel the patient and, if unsuccessful, making a referral to a spiritual adviser
D) Advising the patient and spiritual adviser concerning health options and the best choices for the patient

A

b.

Even when a nurse feels comfortable discussing spiritual concerns, the nurse should always check first with patients to determine whether they have a spiritual adviser they would like to consult. Calling the patient’s own spiritual adviser may be premature if it is a matter the nurse can handle. The other two options deny patients the right to speak privately with their spiritual adviser from the outset, if this is what they prefer.

21
Q

A nurse performing a spiritual assessment collects assessment data from a patient who is homebound and unable to participate in religious activities. Which type of spiritual distress is this patient most likely experiencing?

A) Spiritual Alienation
B) Spiritual Despair
C) Spiritual Anxiety
D) Spiritual Pain

A

a.

Spiritual Alienation occurs when there is a “separation from the faith community.” Spiritual Despair occurs when the patient is feeling that no one (not even God) cares. Spiritual Anxiety is manifested by a challenged belief and value system, and Spiritual Pain may occur when a patient is unable to accept the death of a loved one.

22
Q

A patient states she feels so isolated from her family and church, and even from God, “in this huge medical center so far from home.” A nurse is preparing nursing goals for this patient. Which is the best goal for the patient to relieve her spiritual distress?

A) The patient will express satisfaction with the compatibility of her spiritual beliefs and everyday living.
B) The patient will identify spiritual beliefs that meet her need for meaning and purpose.
C) The patient will express peaceful acceptance of limitations and failings.
D) The patient will identify spiritual supports available to her in this medical center.

A

d.

Each of the four options represents an appropriate spiritual goal, but identifying spiritual supports available to this patient in the medical center demonstrates a goal to decrease her sense of isolation.

23
Q

A man who is a declared agnostic is extremely depressed after losing his home, his wife, and his children in a fire. His nursing diagnosis is Spiritual Distress: Spiritual Pain related to inability to find meaning and purpose in his current condition. What is the most important nursing intervention to plan?

A) Ask the patient which spiritual adviser he would like you to call.
B) Recommend that the patient read spiritual biographies or religious books.
C) Explore with the patient what, in addition to his family, has given his life meaning and purpose in the past.
D) Introduce the belief that God is a loving and personal God.

A

c.

The nursing intervention of exploring with the patient what, in addition to his family, has given his life meaning and purpose in the past is more likely to correct the etiology of his problem, Spiritual Pain, than any of the other nursing interventions listed.

24
Q

After having an abortion, a patient tells the visiting nurse, “I shouldn’t have had that abortion because I’m Catholic, but what else could I do? I’m afraid I’ll never get close to my mother or back in the Church again.” She then talks with her priest about this feeling of guilt. Which evaluation statement shows a solution to the problem?

A) Patient states, “I wish I had talked with the priest sooner. I now know God has forgiven me, and even my mother understands.”
B) Patient has slept from 10 PM to 6 AM for three consecutive nights without medication.
C) Patient has developed mutually caring relationships with two women and one man.
D) Patient has identified several spiritual beliefs that give purpose to her life.

A

a.

Because this patient’s nursing diagnosis is Spiritual Distress: Guilt, an evaluative statement that demonstrates diminished guilt is necessary. Only answer a directly deals with guilt.

25
Q

Mr. Brown’s teenage daughter had been involved in shoplifting. He expresses much anger toward her and states he cannot face her, let alone discuss this with her: “I just will not tolerate a thief.” Which nursing intervention would the nurse take to assist Mr. Brown with his deficit in forgiveness?

A) Assure Mr. Brown that many parents feel the same way.
B) Reassure Mr. Brown that many teenagers go through this kind of rebellion and that it will pass.
C) Assist Mr. Brown to identify how unforgiving feelings toward others hurt the person who cannot forgive.
D) Ask Mr. Brown if he is sure he has spent sufficient time with his daughter.

A

c.

Helping Mr. Brown identify how his unforgiving feelings may be harmful to him is the only nursing intervention that directly addresses his unmet spiritual need concerning forgiveness. Assuring Mr. Brown that many parents would feel the same way or that many teenagers shoplift out of rebelliousness may make him feel better initially, but neither option addresses his need to forgive. Suggesting that Mr. Brown may not have spent enough time with his daughter is likely to make him feel guilty.

26
Q

A nurse is using an interpreter to communicate with a client. Which of the following actions should the nurse use when communicating with a client and family members? (Select all that apply.)

A. Talk to the interpreter about the family while the family is in the room.
B. Determine client understanding several times during the conversation.
C. Look at the interpreter when asking the family questions.
D. Use lay terms if possible.
E. Do not interrupt the interpreter and the family as they talk.

A

B. CORRECT: Determining client understanding throughout the conversation ensures the client comprehends the information and the nurse will know how to direct the conversation.
D. CORRECT: Using lay terms will promote effective communication between the family and the nurse/interpreter.
E. CORRECT: Not interrupting will promote effective communication between the family and the nurse/interpreter

27
Q

A nurse is caring for two clients who report
following the same religion. Which of the
following information should the nurse consider when planning care for these clients?

A. Members of the same religion share similar feelings about their religion.
B. A shared religious background generates mutual regard for one another.
C. The same religious beliefs can influence individuals differently.
D. The nurse and client should discuss the differences and commonalities in their beliefs.

A

C. CORRECT: Members of any particular religion should be assessed for individual feelings and ideas

28
Q

A nurse enters the room of a client who is crying while reading from a religious book and asks to be left alone. Which of the following actions should the nurse take?

A. Contact the hospital’s spiritual services.
B. Ask what is making the client cry.
C. Ensure no visitors or staff enter the room for a short time period.
D. Turn on the television for a distraction.

A

C. CORRECT: Providing privacy and time for the reading of religious materials supports the client’s spiritual health

29
Q

A nurse is discussing the plan of care for a client who reports following Islamic practices. Which of the following statements by the nurse indicates culturally responsive care to the client?

A. “I will make sure the menu includes kosher options.”
B. “I will ask the client if they want to schedule some times to pray during the day.”
C. “I will avoid discussing care when the client’s family is around.”
D. “I will make sure daily communion is available for this client.”

A

B. CORRECT: Islamic practices include praying five times per day. Work with the client to establish a schedule for the day, noting which times the client prefers to pray, and scheduling treatments around those times when possible.

30
Q

A nurse is caring for a client who tells the nurse that based on religious values and mandates, a blood transfusion is not an acceptable treatment option. Which of the following responses should the nurse make?

A. “I believe in this case you should really make an exception and accept the blood transfusion.”
B. “I know your family would approve of your decision to have a blood transfusion.”
C. “Why does your religion mandate that you cannot receive any blood transfusions?”
D. “Let’s discuss the necessity for a blood transfusion with your religious and spiritual
leaders and come to a reasonable solution.”

A

D. CORRECT: Involving the client’s religious and spiritual leaders is a culturally responsive action at this point. Alternative forms of blood products can be discussed, and a plan reasonable to all can be reached.

31
Q

Name some factors that can affect access to care for vulnerable populations.

A

Access to transportation, healthcare, insurance, religion, geography, physical disabilities, mental health, & cognitive disabilities

32
Q

Name groups identified as vulnerable populations.

A

Immigrants, older adults, ethnic groups, impoverished individuals, chronic illness, & veterans