Ch. 5 Flashcards
7 Primary infoormation about individuals that you will collect collect:
- Demographic/Socioeconomic characteristics
- Personality/lifestyle charcteristics
- Attitudes
- Awareness/knowledge
- intentions
- motivation
- behavior
Demographic and Socioeconomic Characteristics:
such as age, education, occupation, marital status, gender, income, and social class.
Personality/ Lifestyle Characteristics:
:form of personality traits, activities, interests, and values.
;based on the idea that a Co. can be more successful if it knows more about its customers. ex. live and interests.
Attitudes:
An individual’s overall evaluation of something.
Awareness/knowledge:
refersd to what respondents do and do not know or believe about some product, brand, company, advertisement, or so on.
Intentions:
Anticipated or planned future behavior.
Motivation:
A motive is a need, want, drive, urge, wish, desire, impulse, or any inner state that directs behavior toward goals.
Behavior:
what individuals have done or are doing. usually means purchase and use behavior.
Two methods of obtaining primary data:
- Communication: involves questioning respondents to get the information you need using a questionaire.
- Observation: carefully watch what individuals do in a particular situation and record relevant details and behaviors.
Structured Observation:
Problem has been defined precisely enough so that the behaviors that will be observed can be specified beforehand, as can the categories that will be used to record and analyze the situation.
Unstructured Observation:
The problem has not been specifically defined, so a great deal of flexibility is allowed the ovservers in terms of what they note and record.
Undisguised Observation:
The subjects are aware that they are being observed.
Disguised Observation:
The subjects are NOT aware that they are being observed.
Natural Setting:
Subjects are observed in the environment where the behavior normally takes place.
Contrived Setting:
Subjects are observed in an environment that has been specially designed for recording their behavior.