ch 5 Flashcards
1
Q
self-concept theory
A
- image we hold of ourselves
- learned
- group roles stem from self-concept
- influenced by gender, sexual orientation, culture and group membership
2
Q
group roles
A
- task: help accomplish a group task
- maintenance: define a group’s social atmosphere
- ind/dysfunctional: call attention to indv. contributions and tend to be counterproductive to the overall group effort
3
Q
group norms
A
“unstated rules that govern a group’s operation (appropriate/inappropriate behaviors)
- task, maintenance, procedures
- based on previous group experiences
4
Q
Diminish norm conflict
A
- as group forms, establish norms
- role model appropriate behavior
- be a participant observer
- speak as a committed team member
- talk about or confront problems
5
Q
status & power
A
individual’s importance
high status: greater personal power/ability to influence others; command more respect
6
Q
attained status
A
earned by one’s own merits or accomplisments
7
Q
ascribed status
A
prestige that a person has by virtue of some inherited characteristics
8
Q
power types
A
- legitimate: elected, hired or appointed to position
- referent: interpersonal attraction
- expert: knowledge, skills, information
- reward: tangible reward or praise
- coercive: force or punishment
