Ch 5 Flashcards

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1
Q

A communications system allows an EMS agency to exchange:

A) ideas for care improvement.
B) essential information.
C) drugs that are in short supply.
D) staff and other personnel.

A

B) essential information.

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2
Q

Dispatcher training should meet the standards set by:

A) the Department of Homeland Security.
B) the Federal Communications Commission.
C) the Occupational Safety and Health Administration.
D) the National Highway Traffic Safety Administration.

A

D) the National Highway Traffic Safety Administration.

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3
Q

EMS in the NATO alphabet is:

A) Echo Mean Sierra.
B) Even Maybe Sense.
C) Echo Mike Sierra.
D) Even Mike Sierra.

A

C) Echo Mike Sierra.

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4
Q

EMS radio systems are designed to allow the use of one channel by multiple users at the same time through the inclusion of:

A) P25.
B) the land mobile radio system.
C) the Federal Communications Commission standards.
D) the Continuous Tone-Coded Squelch System.

A

D) the Continuous Tone-Coded Squelch System.

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5
Q

How many public safety answering points would you expect in a town of 2,000 residents?

A) 4
B) 5
C) 2
D) 1

A

D) 1

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6
Q

If all the dispatchers at a particular location are taking emergency calls, a well-designed EMS dispatch center’s phones will:

A) place all other callers on temporary hold.
B) automatically dispatch the fire department.
C) forward the call to an alternate dispatch center.
D) route the call directly to the fire department.

A

C) forward the call to an alternate dispatch center.

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7
Q

If you invented a new technology for EMS communications that used radio waves, you would have to clear it with the:

A) Federal Communications Commission.
B) Federal Aviation Administration.
C) National Highway Traffic Safety Administration.
D) Occupational Safety and Health Administration.

A

A) Federal Communications Commission.

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8
Q

If you were designing an EMS communication system for a very hilly county in your state, what radio band would be best to use?

A) 800 Hz
B) Very high frequency high band
C) Very high frequency low band
D) Ultra-high-frequency

A

B) Very high frequency high band

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9
Q

In a city of 1,000,000 residents, EMS calls would be handled by public safety answering points while fire calls would be handled by:

A) the EMS dispatcher also working medical cases.
B) a second public safety answering point.
C) law enforcement dispatch.
D) the fire department itself.

A

B) a second public safety answering point.

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10
Q

Related to communications, a cell is:

A) the area of EMS headquarters used to hold communications equipment.
B) the electronic center of a communications device.
C) an area covered by one communications antenna.
D) the area for holding violent patients.

A

C) an area covered by one communications antenna.

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11
Q

The role of simplex mode communications in EMS is for:

A) traffic accident victims.
B) public safety announcements.
C) mass-casualty events.
D) the time of transport to the hospital.

A

B) public safety announcements.

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12
Q

The standard that is critical for the design of two-way radios is:

A) P25.
B) Federal Communications Commission regulation.
C) SAFECOM.
D) public safety answering point.

A

D) public safety answering point.

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13
Q

The use of a global positioning system that helps direct you to the patient involves:

A) local law enforcement.
B) the nearest fire department.
C) a dispatcher with a map.
D) a satellite system.

A

D) a satellite system.

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14
Q

What kind of time scale can be obtained for data in most EMS systems today?

A) Near real time
B) Instantaneous
C) Records taken after leaving the scene
D) Records about 10 minutes behind care

A

A) Near real time

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15
Q

When exchanging EMS information, always:

A) report impressions rather than literal information.
B) immediately move on to the next task.
C) maintain confidentiality.
D) use local slang for clarity.

A

C) maintain confidentiality.

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16
Q

When speaking with a patient:

A) refer to the patient by first name to establish rapport.
B) provide diagrams of affected organ systems.
C) do everything possible to maintain confidentiality.
D) use plenty of medical terms to establish credibility.

A

C) do everything possible to maintain confidentiality.

17
Q

Which kind of EMS communications device could most easily lead to privacy violations?

A) Satellite system
B) Cell phone
C) Trunked radio
D) Very high frequency

A

B) Cell phone

18
Q

Which of the following is a key tool for an EMS dispatcher?

A) Cell phone
B) Emergency medical dispatch guide cards
C) Pencil and paper
D) Citizen’s band (CB) radio

A

B) Emergency medical dispatch guide cards

19
Q

Which of the following is inadvisable for a dispatcher to do during an EMS call?

A) Refer to more relevant help.
B) Hang up if the caller is abusive.
C) Determine the use of audible warning devices.
D) Provide CPR instructions.

A

B) Hang up if the caller is abusive.

20
Q

Which of the following usually has the most powerful transmitter?

A) Base station radio
B) Mobile transceiver
C) Portable transceiver
D) Repeater

A

A) Base station radio