Ch. 4 Vocab for Test #2 Flashcards
The transformation of a new market opportunity and/or new product technology into a set of specifications that define a product.
new design and development projects
The transformation of product specifications and new process technology into a new or revised production system.
new process design and development projects
A pattern of sales growth and decline over the period in which a product is offered.
product life cycle
An organizational effort to capture ideas and resources from sources outside the firm for use in innovation efforts.
open innovation
The process of selecting and prioritizing innovation projects to ensure that they are consistent with the firm’s strategy and development capacity.
innovation portfolio planning
A codevelopment approach in which suppliers participate directly in product design activities.
early supplier involvement (ESI)
A disciplined approach that defines specific criteria for each project stage that must be completed before proceeding to the next stage.
stage-gate process
The simultaneous design and development of all the processes and information needed to produce a product, to sell it, to distribute it, and to service it.
concurrent engineering
Research efforts that gather detailed data describing customers’ wishes, needs, likes, and dislikes regarding specific product features and functionalities.
voice of the customer (VOC)
An approach in which customers use product prototype versions and provide feedback to developers.
beta testing
A method for translating ordinary language used to describe customer needs into engineering language used to set product and process design parameters.
quality function deployment (QFD)
A template that guides identification and translation of customer requirements into product features.
customer requirements planning matrix or House of Quality
A template that guides the translation of product features into technical product specifications.
technical features deployment matrix
A procedure for identifying and correcting potential quality problems inherent to product or process designs.
failure modes and effects analysis (FMEA)
A rating used in FMEA to indicate the combined probability, severity, and undetectability of a failure mode.
risk priority number (RPN)