CH. 10 Sourcing & Supply Management for FINAL EXAM Flashcards

1
Q

the identification, acquisition, and management of inputs and supplier relationships that a firm needs to attain its strategic objectives.

A

supply management (also known as purchasing or procurement)

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2
Q

the identification, evaluation, and selection of suppliers.

A

sourcing

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3
Q

the probability of an unplanned event in acquisition, delivery, and use that negatively affects a firm’s ability to serve its customers.

A

supply risk

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4
Q

considers all the costs incurred before, during, and after the purchase of a good or service.

A

total cost of ownership (TCO)

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5
Q

Business practices designed to positively affect people, society, the planet, as well as profits.

A

Sustainability

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6
Q

acquiring inputs from operational processes done within the firm

A

insourcing

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7
Q

acquiring inputs from operational processes done by suppliers

A

outsourcing

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8
Q

the choice between making a product internally or purchasing it from a supplier

A

make or buy decision

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9
Q

A process that identifies what purchases are being made in an organization.

A

spend analysis

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10
Q

Purchases that are unique and core to firm’s performance. Represent a high spend level and are high risk.

A

Strategic purchases

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11
Q

Purchases that are not core to the firm’s performance, but lack of availability can cause delays. Represent high risk and low spend.

A

Bottleneck purchases

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12
Q

Purchases that involve standard goods or services where many possible suppliers are available. Represent low risk, but represent a high level of spend.

A

Leverage purchases

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13
Q

Purchases that are a low percentage of overall spend and have little impact on performance.

A

noncritical items

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14
Q

the determination of the number of suppliers to use

A

supply base optimization

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15
Q

relationships characterized by distrust and limited communications

A

adversarial relatonships

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16
Q

relationships limited to simple purchasing transactions

A

arm’s length relationships

17
Q

a collaborative relationship that lacks the commitment of a full partnership

A

acceptance of mutual goals

18
Q

relationships that have close working relations, trust, mutual respect, and highly integrated operations.

A

full partnerships

19
Q

a selection process in which suppliers submit bids to win the buyer’s business

A

competitive bidding

20
Q

documents that describe the purchase requirements as specifically as possible.

A

request for proposal (RFP) or request for quotation (RFQ)

21
Q

establishes performance categories that are weighted according to importance

A

weighted-point model

22
Q

competitive bidding systems that allow suppliers to submit multiple bids within a fixed time

A

online reverse auctions

23
Q

a bargaining process involving a buyer and seller seeking to reach mutual agreement

A

negotiation