CH. 16 Sustainability for FINAL EXAM

Question 1

An approach to corporate performance measurement that addresses a firm’s total impact, measured in terms of profit, people, and the planet.

Answer 1

Triple Bottom Line

Question 2

the ability to meet “the needs of the present with out compromising the ability of future generations to meet their own needs.”

Answer 2

sustainability

Question 3

A tool for quantifying the various costs generated by waste in extraction, production, packaging/transportation, usage, and disposal.

Answer 3

life cycle assessment

Question 4

all the costs of getting the inputs that are used by the operations management system

Answer 4

extraction

Question 5

the costs incurred by the firm that produces the finished good or service.

Answer 5

production

Question 6

includes wasted material and energy for packaging, which can sometimes be more damaging than the product itself. (ex. water bottles)

Answer 6

packaging/transportation

Question 7

consists if waste related costs in use, including maintenance, repair, and operations

Answer 7

usage

Question 8

costs are incurred at the end of the product’s life

Answer 8

disposal/recycling