Ch 4 HR

Question 1

Five step planning model

Answer 1

Identify
Select
Design
Inplement
Evaluate

Question 2

Probationary periods for FFs ranges from?

Answer 2

6-18 months

Question 3

The company officer should help create an environment that

Answer 3

Fosters team work, communication, and diversity

Question 4

A favorable work environment includes?

Answer 4

Compliance with organizational policies, practices, procedures, and laws.

Question 5

Who is liable when someone is harassed at work?

Answer 5

The employer is liable for whom it has control. If they knew, or should have known about harassment and failed to act.

Question 6

What is an unfavorable work environment?

Answer 6

When employees are subject to a pattern of offensive conduct or behaviors.

Further aggravated if ignored

Question 7

Harassment

Answer 7

Unlawful when,

1. Enduring offensive conduct becomes a condition of continued employment
2. Conduct is severe or pervasive enough that a reasonable person would consider hostile, intimidating, abusive.

Question 8

To be lawful, (harassment) conduct must

Answer 8

To be lawful, (harassment) conduct must create a work environment that would be intimidating, hostile, or offensive to a reasonable person

Question 9

What’s the best tool to eliminate harassment in the workplace?

Answer 9

Prevention

Question 10

4 types of conflict barriers

Answer 10

Passive
Aggressive
Passive Aggressive
Assertive