Ch 3 Leadership and supervision Flashcards
1
Q
Autorcratic leadership
A
Top down, subordinates have little or no say.
2
Q
Transactional leadership enforces compliance through.
A
Rewards and punishment
3
Q
8 steps of command presence
A
- Determine the situation
- Know resources
- Strategy and tactics
- Listen
- Decision
- Implement
- Evaluate
- Take responsibility for
4
Q
Three step ethics check
A
- Is it legal!
- Is it fair to all
- How will it make me feel
5
Q
SMART acronym to assist in managing crew
A
Specific
Measurable
Action oriented
Relevant
Time sensitive
6
Q
Forming
A
Forming a team or group
7
Q
4 stage development process
A
Forming
Storming
Norming
Performing
8
Q
Storming
A
Conflict
9
Q
Norming
A
Creates own values for the group
10
Q
Performing
A
Cohesive team
11
Q
4 steps in Counseling
A
- Current performance
- Desired performance
- Commitment to change
- Follow up
12
Q
What are the minimum standards that guide our behavior in the fire service
A
Mission, core values, rules and regs
