Ch. 3 Leadership Flashcards

1
Q

Leadership

A

The ability of a person to motivate and inspire a group of people to achieve a common objective.
- Leadership is an action, not a position

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2
Q

Managers

A
  • individuals in an organization who can effectively manage tasks: finances, production, and purchasing
  • may or may not be effective leaders
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3
Q

Leaders

A
  • Those who are people-oriented and demonstrate respect, concern, and empathy for others in the work setting
  • Inspire/motivate staff members to perform work that contributes to organization’s vison and goals
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4
Q

6 Leadership Characteristics

A
  • Intelligence
  • Drive
  • Motivation
  • Integrity
  • Self-Confidence
  • Expertise
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5
Q

Intelligence

A
  • A leadership trait that includes the ability to acquire and retain knowledge and the ability to respond quickly and successfully to new situations
  • Not necessarily correlated with educational level
  • Must be complimented with other leadership traits
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6
Q

Drive

A
  • A leadership trait related to the ambition, effort, and risk-taking necessary to succeed
  • Willingness to take on difficult tasks and implement new ideas
  • The ability to set high standards for themselves and others (not asking others to do what they are not willing to do)
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7
Q

Motivation

A
  • A leadership trait relating to the realization of a vision or goal
  • The need to share that vision with others
  • The use of power for the good of the group
  • The desire to be a leader
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8
Q

Integrity

A
  • A leadership trait that is seen in a leader’s reliability, fairness, and credibility to others (consistency between what is said and what is done)
  • Honesty
  • Trustworthiness
  • Impartiality
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9
Q

Self-confidence

A
  • A leadership trait that involves having confidence and security in oneself to make decisions, take risks, and admit to making mistakes
  • Maintains composure in the face of negative criticism
  • Demonstrates “grace under pressure”
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10
Q

Expertise

A
  • A leadership trait that reflects the training and knowledge that a leader has about his specific field
  • At lower management levels, more technical expertise is required
  • At upper management levels, conceptual expertise is required
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11
Q

Other Leadership Characteristics
(besides the 6 major traits)

A

Charisma – personal magnetism
Creativity – ingenuity; new ways to get things done
Flexibility – adaptive to change; react to new information

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12
Q

Leadership Styles

A
  • Autocratic
  • Participative
  • Democratic
  • Consensus

(Leaders tend to have a predominant style, but move along this continuum depending on the current situation)

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13
Q

Autocratic Leadership Style

A
  • Leader takes total control, assumes full authority, and takes full responsibility for the area managed
  • Sometimes equated to the military model (subordinates expected to carry out decision without question)
  • Advantage – takes very little time to reach a decision
  • Disadvantage – limited or no input from others
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14
Q

Participative Leadership Style

A
  • Leader gathers information and seeks input from colleagues or subordinates before taking action
  • Advantage – Leaders have a variety of ideas at their disposal; others feel that they have a meaningful role in the process
  • Disadvantage – This process takes considerable time and energy to carry out (less efficient); expected to use ideas of subordinates and share credit for success
    - potential for rifts between management and employees
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15
Q

Democratic Leadership Style

A
  • Based on “majority rules”; decisions are made by the group rather than by the manager alone
  • Advantage – increases the possibility of making good decisions; responsibility is shared; more employee “buy-in”
  • Disadvantages – process is very time-consuming; persons who disagree with the decision may disrupt its implementation
    - potential for rifts within the team
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16
Q

Consensus Leadership Style

A
  • Decisions or plans are made by a group that works together until all members reach an agreement
  • Advantage – group support for the action taken; team members feel valued
  • Disadvantage – exceptionally large time commitment (for negotiation and compromise); may never reach a consensus
17
Q

Servant Leadership

A
  • Style that is aligned with both participative and consensus management styles
  • Managers focus on meeting the needs of employees
  • Employees, in response, work to help the managers achieve their or the organization’s goals
18
Q

Transformational Leadership

A
  • Style that transforms employees who merely carry out their duties to employees who feel comfortable in contributing their input to the management process
  • Requires two-way interaction between manager and staff (participative, democratic, and consensus styles)
19
Q

Transforming Leadership

A

Style that prepares the subordinate to take over management functions and, in some cases, to become the successor to the manager

20
Q

Self-Managed Teams

A

Work groups that function without a designated manager and involve the team members in decision making and in working together to manage themselves
- Sometimes used during transition periods
- Often used for project work

21
Q

Power

A

the source of a leader’s influence over subordinates

22
Q

Types of Power

A
  • Expert Power
  • Referent Power
  • Legitimate Power
  • Reward Power
  • Coercive Power
23
Q

Expert Power

A

Power based on knowledge, experience or information; allows leader to exert influence over subordinates due to knowledge in a certain field

24
Q

Referent Power

A

Stems from the relationship between the leader and followers (role model or mentor)
- not based on the leader’s position or title, but on the leader’s ability to share a vision (charisma)

25
Q

Legitimate Power

A

Related to the title or position held by the leader
- differentiates between formal and informal leaders

26
Q

Reward Power

A

Based on the leader’s ability to reward employees (Money, Gifts, Recognition, Praise)

27
Q

Coercive Power

A

The power to punish (Difficult work schedules, Increased workloads, Assignment of undesirable tasks, Discipline, Suspension or Termination)

28
Q

Social Responsibility
(Using Power Responsibly)

A

Behaving ethically (demonstrate integrity)
Establishing trust
Creating a safe work environment
Acting with fairness
Minimizing stress for employees
Environmental awareness
Modeling appropriate behaviors