CH 3- Innovation Flashcards

1
Q

What is entrepreneurial architecture?

A

Entrepreneurial architecture refers to the systems, culture, and structure within an organization designed to foster entrepreneurial behavior, such as innovation, risk-taking, and opportunity spotting.

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2
Q

What is the purpose of entrepreneurial outputs?

A

The aim of entrepreneurial outputs is to drive innovation. Innovation helps a business enter new markets, grow, and survive in a competitive landscape. It is essential for economic growth and plays a key role in shaping industries over time.

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3
Q

How is innovation linked to economic growth?

A

Theories of industrial evolution suggest that entrepreneurship drives economic growth by introducing innovation. As entrepreneurs create new products, services, and business models, they stimulate market entry and evolution, which leads to economic expansion and the transformation of industries.

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4
Q

Why is innovation considered the key to entrepreneurship?

A

Innovation allows entrepreneurs to:
* Create change and new opportunities.
* Drive profits and sustain competitive advantage.
* Sometimes even create entirely new industries. In short, innovation is the core of entrepreneurship and a major driver of growth for both businesses and nations.

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5
Q

Does innovation only benefit the economy?

A

No, innovation can also contribute to social and environmental well-being. For instance, companies can adopt regenerative design, a practice that focuses on recycling, reusing, and refurbishing products to reduce environmental impact while boosting profits. An example is Caterpillar, which improved profits by 50% while reducing energy and water use by 90% through remanufacturing components.

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6
Q

What is regenerative design?

A

Regenerative design is a business model where products are part of a circular economy. This means products are reused, repaired, refurbished, or recycled to recapture value and reduce waste, contributing to both environmental sustainability and economic growth.

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7
Q

Can innovation come from the public sector?

A

Yes, large-scale innovation often originates from government investments. Governments invest in early-stage (and often riskier) innovation, especially in fields like mass production, nuclear power, space exploration, and the internet. This public-sector innovation often provides the foundation for private-sector commercialization.

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8
Q

How do public and private sectors collaborate in innovation?

A

The private sector often engages in the later stages of innovation, focusing on commercializing research that was initially funded by the public sector. For example, Apple’s iPhone incorporates technologies such as GPS and touchscreens, which were developed through government research and funding.

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9
Q

Why is innovation in the private sector sometimes limited?

A

Large private companies sometimes prioritize maintaining their monopoly power over continuous innovation. As a result, smaller startups or government labs often take on the more radical, risky innovations that big corporations are hesitant to pursue.

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10
Q

What is the “Three-Player Game” in innovation?

A

According to Janeway (2018), the “Three-Player Game” refers to the dynamic between:
* State investment in fundamental research.
* Financial speculation, which funds high-risk, transformative technologies.
* Private-sector commercialization, which capitalizes on these innovations to drive economic growth and raise living standards.

Each player plays a crucial role in driving large-scale innovation and economic progress.

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11
Q

What is innovation?

A

Innovation is simply defined as “new ways of doing something.” It can involve new products, processes, services, or marketing strategies that make a business more competitive and efficient.

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12
Q

How does Kanter define innovation?

A

Kanter (1983) defines innovation as the generation, acceptance, and implementation of new ideas, processes, products, or services. It includes both creative invention and practical use.

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13
Q

What are Schumpeter’s five types of innovation?

Schumpeter (1996)

A

Schumpeter (1996) emphasizes newness in his five types of innovation:
1. Introduction of a new or improved product or service.
2. Introduction of a new process.
3. Opening up a new market.
4. Identifying new sources of supply.
5. Creating new types of industrial organization (e.g., changes in organizational architecture).

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14
Q

Figure 3.1

What are the three dimensions of innovation?

A
  • Product/Service Innovation: Creating a completely new product or improving existing ones (e.g., the internet was radical, while anti-lock brakes were incremental).
  • Process Innovation: Changes in how something is produced to improve efficiency or reduce costs (e.g., robot assembly lines are radical; merging two steps in a process is incremental).
  • Marketing Innovation: Changes in how products or services are marketed, distributed, or supported (e.g., selling via the internet was radical; using social media for marketing is incremental).
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15
Q

What is business model innovation?

A

This involves creating a new way for a business to operate, including how it uses resources, interacts with customers, and generates profits. An example is iTunes, which revolutionized the music industry by linking the iPod to a new model of selling music digitally.

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16
Q

Why is organizational architecture innovation important?

A

Innovation in organizational architecture (the way a company is structured) makes it more entrepreneurial, competitive, and better-performing. Unlike product or process innovations, architectural innovations are harder for competitors to copy, giving the organization a long-term advantage.

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17
Q

Why is measuring innovation difficult?

A

There is no clear, quantifiable scale for measuring innovation. What constitutes radical or incremental innovation is often subjective and depends on how people perceive it. For instance, while some new cars may not be truly innovative, the Mini changed how people perceived vehicle design, demonstrating that innovation can be about perception as much as reality.

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18
Q

Examples of historical radical innovations:

A
  • 18th Century: Water power, textiles, iron.
  • 19th Century: Steam engines, steel, and railroads.
  • 20th Century: Electricity, chemicals, and internal combustion engines.
  • Modern Examples: Computers, mobile technologies, and the internet.
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19
Q

What are some current radical innovations?

A
  • Google’s driverless car, which threatens the traditional car industry.
  • Amazon Fresh, which could reshape the fresh-food market.
  • Artificial intelligence (AI) and nanotechnology are expected to fuel future radical innovations.
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20
Q

How do the internet and cloud-based services support radical innovation?

A

The internet and cloud technologies lower the barriers to entry by:
* Making automation easier.
* Offering economies of scale.
* Reducing capital costs for startups and innovators. These factors enable faster innovation and disruption of traditional industries.

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21
Q

What is the role of governments in radical innovation?

A

Governments often fund the basic research that lays the foundation for radical innovation. For example, the U.S. Defense Department funded the early research that led to the internet, which later revolutionized global communication.

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22
Q

What is the relationship between invention and radical innovation?

A

Invention is the most extreme form of radical innovation, typically involving the creation of new technologies or processes. However, while inventors come up with new ideas, they often struggle to commercialize them successfully.

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23
Q

Can you provide examples of inventors who didn’t benefit from their innovations?

A
  • Charles Babbage: Invented the concept of a mechanical computer but never fully realized it commercially.
  • Tim Berners-Lee: Created the World Wide Web but didn’t directly profit from it.
  • Thomas Edison: Although successful, his business ventures often needed external management to succeed.
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24
Q

Why is market demand hard to predict for radical innovations?

A

Potential customers have no prior experience with a radically new product or service, so traditional market research struggles to gauge demand accurately. This is why many groundbreaking innovations come from entrepreneurial insight rather than customer surveys.

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25
Q

What is organizational ambidexterity?

A

Ambidexterity in organizations refers to the ability to explore new innovations while also exploiting existing technologies or markets. It requires balancing the pursuit of new opportunities with the need to optimize current operations.

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26
Q

What is the difference between scientific and entrepreneurial approaches to innovation?

A

Scientists focus on analysis—breaking down problems to understand them deeply. Entrepreneurs, on the other hand, excel at synthesis—connecting existing ideas or technologies to create something new and commercially viable.

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27
Q

What is business model innovation?

A

Business model innovation involves creating new ways for a business to compete, use resources, structure relationships, communicate with customers, create value, and generate profit. It’s not just about improving a product—it’s about fundamentally changing how a business operates to gain a competitive edge.

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28
Q

What does business model innovation involve?

A

It can involve changes in:
* Products and processes: Innovating how goods and services are delivered or produced.
* Competition: Developing new ways to stand out in the market.
* Customer communication: Changing how the business interacts with and delivers value to customers.

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29
Q

What is a market paradigm shift?

A

A paradigm shift occurs when a radical innovation changes how people think about a product or service, often creating new markets where none existed before. It redefines the rules of the game, leading to a shift in consumer behavior or expectations.

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30
Q

What is an example of a market paradigm shift?

A

The low-cost airline industry is a perfect example. Before low-cost carriers like Southwest, easyJet, and Ryanair, air travel was expensive and targeted at business travelers or the wealthy. These new airlines changed the airline business model by cutting costs (e.g., no seat allocation, fewer amenities) and introduced a new market for affordable air travel for everyday people.

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31
Q

How do low-cost airlines demonstrate business model innovation?

A
  • Minimized costs: Stripped down services to the essentials and charged extra for perks (e.g., seat allocation, food).
  • Operational efficiency: Re-engineered operations (e.g., fewer cabin crew, fast turnarounds) to maximize profits.
  • Marketing tactics: Used aggressive promotions and virtual ticketing to attract a high volume of passengers.
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32
Q

What drives market paradigm shifts?

A
  • Technological advances: New technologies like the internet can completely change how industries operate.
  • Environmental conditions: Changes in regulations or economic conditions can force industries to evolve.
  • Untapped markets: Innovators can find new opportunities in markets with different expectations and needs.
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33
Q

How do paradigm shifts affect value for customers?

A
  • Add value without adding costs: Offering more convenience or a better experience without raising prices.
  • Reduce costs but maintain high prices: Allow companies to save on production costs while still charging a premium.
  • Generate additional revenue streams: For example, internet companies offering free services to users while generating revenue by selling user data to advertisers.
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34
Q

What is the concept of “dominant logic”?

A

Dominant logic refers to the long-standing beliefs and practices within an industry that managers consider crucial for success. These beliefs influence how managers interpret data and respond to market changes.

35
Q

Why do established companies struggle with disruptive innovation?

A

Companies with dominant market positions tend to focus on delivering what existing customers want, making them resistant to radical change. As a result, they may overlook new markets or emerging trends, allowing disruptors to capitalize on new opportunities.

36
Q

What is the ‘blue ocean strategy’ as described by Kim and Mauborgne (2005)?

A

The blue ocean strategy involves finding unrecognized and unmet market needs. Instead of competing in crowded markets (red oceans), entrepreneurs create new market spaces where competition is minimal or nonexistent, making their offering more attractive to customers.

37
Q

What does Chaston (2015) argue about business models?

A

Chaston suggests that entrepreneurs can challenge the standard ways in which businesses usually operate. Instead of following the typical, well-established models, they question the market assumptions and find new ways to satisfy customers. By doing this, they create new, more appealing solutions without having to rely on expensive or risky new product inventions.

38
Q

How does the blue ocean strategy relate to challenging dominant industry logic?

A

The blue ocean strategy is about questioning the dominant logic of an industry—the set of assumptions or rules that dictate how businesses operate. Entrepreneurs ask whether customer needs can be better met through innovative methods, challenging the status quo and creating new markets.

39
Q

What is ‘service-dominant logic’ as proposed by Vargo and Lusch (2004)?

A

Service-dominant logic shifts the focus from selling goods to providing services. It suggests that customers don’t buy products for their own sake; rather, they purchase the service or value the product provides. For example, a car company isn’t selling cars, it’s selling mobility. All industries, therefore, are essentially service industries.

Products are a medium for transferring the service

40
Q

How does service-dominant logic challenge traditional business models?

A

This logic challenges the idea that businesses sell tangible products. Instead, companies should focus on understanding the service their customers seek and how their goods facilitate that service. This shift in perspective leads to business models that prioritize customer experience and service delivery.

41
Q

What is Business Model Innovation?

A

Business model innovation involves changing how a company creates, delivers, and captures value. It’s about finding new ways to make money or serve customers, often by rethinking the entire structure of how a business operates.

EX. Netflix moving from DVD rentals to streaming subscriptions

focuses on the business strategy, market positioning, customer relationships, pricing models, or supply chain management.

42
Q

What is Technological Innovation?

A

Technological innovation refers to the development or introduction of new technologies, products, or services that didn’t previously exist. This involves breakthroughs in science, engineering, or software that create something fundamentally new.

product-centric, emphasizing the development of new or improved technology, products, or services.

43
Q

Why is business model innovation often easier than technological innovation?

A

Business model innovation can be cheaper and less risky than developing entirely new technologies. It involves creatively rethinking how a business delivers value to its customers, which can be as profitable as launching new products, but with fewer risks.

44
Q

How does business model innovation involve questioning dominant logic?

A

To innovate a business model, companies must challenge the dominant logic of their industry. This involves thinking outside the box, generating new ideas, and envisioning future opportunities that link diverse markets with the company’s key capabilities.

45
Q

What tool can help organizations investigate different business models?

A

The Business Model Canvas (Osterwalder and Pigneur, 2010) is a popular tool that helps companies map out and evaluate various aspects of their business model. It assists in understanding the value proposition, customer segments, and how the business creates and delivers value.

46
Q

What is the relationship between creativity and innovation?

A

Creativity is the foundation of innovation. Without creativity, innovation cannot occur, as new ideas are needed to fuel the development of inventions or improvements.

47
Q

Why is knowledge important for creativity?

A

Creativity thrives on knowledge. You need exposure to different ideas and information to spark creative thinking. People who lack diverse knowledge or perspectives may miss out on innovative ideas.

48
Q

What is the ‘echo chamber’ effect, and how does it impact innovation?

A

The echo chamber refers to surrounding yourself with like-minded people who reinforce your existing beliefs. This limits exposure to new ideas, preventing the kind of open-minded thinking necessary for innovation. It’s a problem seen on social media, but it also happens in organizations.

49
Q

Why do creative people thrive in specific locations?

A

Creative people are drawn to cities that offer openness, diversity, and tolerance. These qualities attract talent and promote the development of new technologies, which is why tech companies cluster in places with these attributes.

50
Q

How do large companies encourage creativity?

A

Companies like Samsung and LG actively expose their employees to a wide range of ideas, often from unusual sources. This connectivity broadens their thinking, helping generate creative solutions.

51
Q

What role does connectivity play in creativity?

A

Connectivity refers to the interaction and exchange of ideas with a diverse network of people. It’s not just about having a large network but being able to spot connections between problems and solutions from different contexts. This kind of cross-pollination is crucial for innovation.

52
Q

Why does ‘chance favor the connected mind’?

A

As Johnson states, the more connected you are to diverse ideas and people, the more likely you’ll stumble upon innovative solutions. Creativity often emerges from serendipitous moments when different ideas collide, and frequent connections increase the chance of this happening.

53
Q

How can organizations foster continuous innovation through connectivity?

A

Organizations need to embed regular opportunities for people to connect and exchange ideas. This can’t be left to chance—it must be built into the company’s structure, culture, and management practices to ensure continuous innovation.

54
Q

Why is avoiding innovation risky?

A

While innovation can be risky, in today’s highly competitive environment, not innovating is even riskier. Companies that don’t innovate may fall behind competitors, miss market opportunities, or face obsolescence.

55
Q

Why is incremental innovation less risky for established firms?

A

Established firms already have experience, existing products, marketing channels, and resources, which they can leverage. They are building on what they already know, so the risk is lower compared to entering completely new markets.

Building on established knowledge and capabilities- less risky.

56
Q

What makes radical innovation risky?

A

Radical innovation often involves unfamiliar technologies or markets, increasing the risk. Companies may lack the necessary knowledge, face unknown customer needs, or struggle with unfamiliar competition.

Riskier- ventures into unknown, requiring new knowledge and competencies

57
Q

How can a company reduce the risks of innovation?

A

Risk is lower when:
* The company is skilled in innovation, meaning they have practice and a track record.
* The company has strong customer relationships and effective branding, allowing them to leverage brand extension into new areas, as Virgin has done across different industries.

58
Q

What happens when companies move into unfamiliar markets?

A

The further an organization moves from its core competencies (what it does best), the greater the risk. If the company is unfamiliar with the new market, the likelihood of failure increases unless they have strong sales, marketing, or production capabilities to manage the shift.

59
Q

How does an organization’s core competence help in managing innovation risk?

A

If a company’s core strength lies in areas like customer relationships or efficient production, they can use these advantages to reduce the risk of innovation. For example:

  • Firms with strong customer relationships can extend their brand to new products.
  • Firms with efficient production methods can scale more easily, reducing costs and risks in new ventures.
60
Q

How does the risk increase with new market extensions?

A

The more unfamiliar the market and the greater the technological leap, the higher the risk. Selling radical new products to completely new markets introduces many unknowns, making success harder to predict.

61
Q

How do innovations diffuse into markets?

A

Most innovations follow an S-curve of market acceptance, where early adoption is slow, but once it gains traction, it can grow rapidly. However, the pace of diffusion (how quickly the innovation spreads) is unpredictable and varies based on how radical the innovation is.

62
Q

Trajectory of enterprise technology adoption (S-curve).

process where a business integrates new technologies into its operations

A
  1. Technical innovation and exploration
  2. Experimenting with the technology
  3. Initial pilots in the business
  4. Scaling the impact throughout the business.
  5. Fully scaled adoption
63
Q

What risks are associated with the timing of innovation?

A
  • Too Early: If a company launches too soon, the market might not be ready for the product.
  • Too Late: Launching too late risks losing the first-mover advantage and facing intense competition from others who got there first.
64
Q

Why is innovation especially challenging in today’s environment?

A

The rapid pace of technological change creates new global markets, which are interlinked. These markets offer both opportunities and threats, as companies must innovate while entering new markets to survive in a globalized economy.

65
Q

What are the keys to managing innovation risk?

A
  • Information and Knowledge: Understanding both the product/service and the market.
  • Learning: Constantly gathering data, learning from experiences, and adapting.
  • External Sourcing: Bringing in external knowledge, whether through hiring new talent, using consultants, or acquiring firms with expertise in the new area.
66
Q

How can organizations handle knowledge gaps when innovating?

A
  • Hire consultants or recruit new staff with market expertise.
  • Partner with or acquire firms that are already established in the market.
  • Use open-source innovation to collaborate with external contributors.
67
Q

Is innovation an end goal for organizations?

A

No, innovation is not typically the end goal. Instead, it is usually a means to achieve other objectives such as economic, social, or environmental outcomes.

68
Q

How does innovation relate to competitive advantage?

A
  • Radical innovation leads to significant competitive superiority.
  • Frequent incremental innovation helps sustain competitive advantage over time. Both types of innovation can be used at different stages of a product or service’s life cycle.

Strong link between innovation and competitive advantage

69
Q

Can innovation be linked directly to financial performance?

A

While you might expect innovation to lead to superior financial performance (like higher profits and growth), the relationship is not straightforward. There are challenges in measuring this connection due to:
* Measurement Issues: For example, R&D spending is often used to measure innovation, but not all R&D results in successful innovation. Without commercial success, R&D is just an extra cost that may reduce profits.
* Lag Effect: The benefits of innovation, especially radical innovation, may take time (possibly years) to show in terms of profitability.
* Cycling Phenomenon: Companies often innovate in one period and consolidate in the next, making it hard to attribute financial improvements directly to innovation.
* Causation Issues: Even if innovation and growth seem linked, it doesn’t necessarily prove that innovation causes growth; there are other factors at play too.

70
Q

What is the cycling phenomenon?

A

The cycling phenomenon refers to how companies often alternate between two phases:
* Innovation Phase: They spend time and resources coming up with new products, ideas, or technologies (this is the “innovation” period).
* Consolidation Phase: After introducing new ideas, the company shifts focus to improving efficiency, cutting costs, and making sure the new products or processes work smoothly (this is the “consolidation” period).

71
Q

How is innovation commonly measured?

A

Many studies use R&D spending as a proxy for innovation. However, R&D alone doesn’t guarantee innovation success—it’s only effective when paired with strong organizational support and complementary resources that help commercialize new ideas.

72
Q

Does innovation lead to business growth?

A

There is mixed evidence. Some studies show that innovation is associated with employment growth and long-term firm success, but the link to profit growth is less clear. Radical innovations may take longer to generate profits, and financial returns from innovation are often seen after a consolidation period.

73
Q

What do empirical studies say about the link between innovation and performance?

A
  • Risk-takers: Firms that take risks often see higher long-term profits.
  • Entrepreneurial risk-taking: This typically leads to better financial performance and business growth.
  • Radical innovation: Can result in market domination and significant growth for companies.
74
Q

What advantages do larger firms have when it comes to innovation?

A
  • Larger firms have greater resources for internal and contracted-out R&D, which allows them to pursue product, process, or managerial innovations.
  • They often introduce more incremental innovations (refining existing products and processes), especially in mature industries.
  • They have better access to financing and more experienced management teams, giving them a resource advantage.
75
Q

How do smaller firms contribute to innovation?

A

Smaller firms, despite having fewer resources, excel in disruptive innovations—new-to-market or new-to-business products. These innovations often make up a higher percentage of their revenue compared to larger firms. Smaller firms are known for:

  • Quickly bringing new products to market.
  • Conducting R&D more efficiently than larger firms.
  • Having a greater willingness to take risks and adapt faster due to their closeness to the market.
76
Q

What is the contradiction in studies about innovation and company size?

A

Some studies suggest that larger firms innovate more due to their R&D spending, while others find that smaller firms may have more innovative employees who produce more innovations per person.

77
Q

Why are the results on innovation and company size contradictory?

A
  • R&D spending is more visible in large firms, but smaller firms may innovate without formal R&D departments.
  • Patent counts are another common measure, but they only capture certain kinds of innovation, which may differ across industries.
78
Q

How does industry structure affect innovation?

A

Innovation is more likely in new, less concentrated industries (with many small competitors), where smaller entrepreneurial firms drive innovation. In contrast, mature industries dominated by a few large companies focus more on incremental improvements, such as cost-reducing process innovations.

79
Q

Why do large firms struggle with radical innovation?

A

Large firms are often focused on existing products and markets, making it difficult to change direction or introduce radical innovations. They tend to prioritize efficiency and maintaining their current market position.

80
Q

What are the strengths of smaller firms in innovation?

A
  • Speed and Flexibility: Smaller firms are better at spotting opportunities and acting quickly.
  • Risk-Taking: They are often more willing to take risks and explore new markets.
  • Closeness to Market: Smaller firms are more connected to customers, allowing them to respond faster to market demands.
81
Q

When do larger firms outperform smaller firms in innovation?

A

Larger firms outperform smaller ones when resources are critical. For example, in industries requiring heavy capital investment (like pharmaceuticals or technology), larger firms have the advantage due to their access to capital and large-scale R&D operations.

82
Q

What role does collaboration between large and small firms play in innovation?

A

Collaboration between large and small firms can be highly beneficial. Large firms bring resources and experience, while smaller firms contribute agility and innovative thinking. This creates powerful synergistic relationships that leverage the strengths of both.

83
Q

Why might smaller firms be less important in certain industries?

A

In stable, mature industries, where innovation is focused on efficiency and cost reduction, small firms have less of a role. These industries are often dominated by large firms, and radical innovation is less frequent.

84
Q

How can large firms compete with smaller firms in innovation?

A

Larger firms can adapt by introducing an entrepreneurial architecture that mimics the agility and innovation capacity of smaller firms. This includes decentralizing decision-making, encouraging risk-taking, and promoting a culture of innovation.