Ch 21 Training Education And Professional Development Flashcards
It is through ______ that the fire department develops the skills and technical competencies of its personnel necessary to perform the work. It most often involves the mastery of hands on skills and abilities.
Training
It is through _____ that an organization develops its employees COGNITIVELY in order to perform their jobs come, competently safely and professionally. It involves informative material, cognitive learning and critical thinking skills.
Education
Three components to a well-rounded training program (Training Triad) p. 531
- Training development and delivery
- Educational support
- Professional development
& work experience and succession planning (well-rounded training program)
Concerning technology development, the biggest challenge is ____
Distinguishing between technology that is beneficial and helps improve the organization and technology that doesn’t
The absolute priority within a successful training program is the existence and continuous promotion of
A strong, unwavering safety element
______ is a checks and balances for your training program
Certification-based training
_____ is absolutely essential in developing a fire department that is confident and meets the expectations of the community
Training
____ is the hub of the entire organization, and as such most interface with all of the organizational processes
Training
One of the most critical and influential positions in the fire service is that of the _____.
Training Officer
An effective Training ____ must have credibility among his/her peers, both line and staff.
Program Manager
The responsibility of training still lies with ____ at the at the strategic level, and with each _______ to ensure that their personnel perform at the highest level of proficiency all of the time
- Fire Chief
- first level supervisor (company
officer)
It is easy to be intimidated with all the many facets of establishing an ideal training section in any organization. It is also understood that some of the primary challenges associated with establishing and effective training program, to include these two items:
- economic and/or organizational
inability to assign a single individual
or group individuals solely to this
function - Lack of financial support required for
providing the necessary resources
There are a number of strategies that can be implemented to accomplish the same training objectives as those that could be accomplished by a robust training division. Two of the strategies are:
- Outsourcing certain types of training
or consolidating resources regionally
among several organizations - Select several individuals within the
department, each of whom have
some of the necessary skills,
knowledge, and abilities, and have
them share the training burden
collectively
One mistake in the purchase of an ineffective training program or failure to do adequate research can be _____
Financially devastating
It is imperative that the ____ identify the training function as MISSION CRITICAL, and find new and innovative ways to provide funding or other strategies for accomplishing this essential activity.
Chief executive officer
This nationally recognized list has been developed as a blueprint for safety, training and practices that need to be embedded within the training delivery systems, and all levels within the organization
16 Firefighter Life Safety Initiatives
This position is truly a human resource development officer, in an ideal position to be the organizational liaison with the human resources director in matters of coordinating general training objectives and meeting federal mandated training
Fire Department training officer
Some of the most conspicuous expectations of a competent training ____ include the ability to coordinate, plan, deliver and evaluate existing and new programs throughout the organization; competence to develop, manage and monitor budgets within the organizational goals; the skills to manage professional development plans; and the proficiency to coordinate promotional exams
Officer
Organizational leaders who truly place a priority on training will definitely understand the importance of selecting a Training Director that has credibility. Another key ingredient of credibility is being _____.
Upwardly mobile
Some of the ideal traits for an effective training program manager include:
- Commitment to excellence
- Passion for the vocation
- Technical competency
- Strong safety values
Enhancing personnel performance is dependent on three primary components
- People
- Equipment
- Training
One of the key components to a continuously effective training program is:
Ongoing assessment and evaluation
Certification-based training
What three characteristics must be present with any certification system? (RCV)
- Realistic
- Credible
- Passed some degree of validity and
reliability measurements
What are some of the primary benefits of using a standard professional qualifications and certifications system?
- Broad-based recognition
- Enhanced credibility
- Industry professionalism
- Budget justification
- Organizational transferability
Concerning training facilities, there must be access to adequate training facilities in order to support both ____ and ____ training.
- Didactic
- Skill
There must be a comprehensive records management system in place to not only verify member training, but to accomplish three other objectives as well. Those three objectives are?
- Track performance and
organizational progress - Provide a system for evaluation
- Provide for periodic retraining
What document should be formally published and promoted through all aspects of training as it greatly factors in when it comes to adopting a true organizational culture of safety?
A safety accountability statement
Seven ideal traits for an effective training program manager
Knowledge
Credibility
Commitment to excellence
Passion for the vocation
Technical competency
Strong safety values
Upward mobility
This system should monitor required certification and refresher training needs to ensure adequate training and testing to maintain current certifications and skill competency
A comprehensive recordkeeping system
This is the continual process of preparing and developing individuals for advancement within the organization
Succession planning
Types of documentation that need to be maintained for training records (6)
Participant names
Lesson plan and outline information
Instructor qualifications
Competency and performance testing
Number of hours of training
Certification, dates and levels
The overall combination of what three pieces all contribute to the ongoing professional development of members? P.549
- Training
- Education
- Experience
